Leadership and winning are in Susan Bogan's DNA. Fearless in the face of change, she excels at connecting people, processes, resources and teams to quickly overcome roadblocks that impede growth and profitability. A talented problem solver with an innovative mindset and a strong executive presence, she has a track record of stepping up to lead during times of transition and crisis such as restructurings, M&As, scale, ownership changeovers, market disruptions and location closures. An optimist at heart, Susan naturally inspires and motivates with a sense of calm and confidence, positively influencing the overall direction of a business.LEADERSHIP SNAPSHOT:Executive, Corporate Strategist, Board Member and Trusted Advisor with extensive experience in developing infrastructures, policies, programs, solutions and teams to profitably scale a company, navigate business transitions and drive positive P&L performance.An Avid Advocate who expertly places customer success at the center of the business, continually re-imagining and delivering an optimal experience at every touchpoint to maximize renewals, retention and the overall client journey.Enterprising Problem Solver with resilience, determination and a sense of calm in the face of change and crisis; quickly course corrects, building bridges to connect people, processes and functions to overcome challenges, renew corporate cultures and move companies forward. Tireless Client Advocate with strong collaboration and relationship skills who cultivates environments of trust, transparency, optimism and success.Data-Driven Decision Maker thriving at the intersection of data, technology and marketing to deliver win-win outcomes in B2B and B2C sectors.VALUE CREATION:- Core executive in company's growth from infancy to market leadership; guided colleagues, management teams, partners and employees through ongoing change including restructurings, M&As, ownership transitions, leadership gaps, market shifts, location closures, IT upgrades and corporate rebranding.- Built high-performance client-facing organizations, continually exceeding customer ROI expectations and delivering optimal experiences YoY. - C-suite team member central in securing 2 rounds of PE funding; leveraged the investment to drive 80%+ revenue gain, 150% profit lift and 10X jump in valuation.- Key in company's M&A strategy, contributing to due diligence and integration of 7 strategic acquisitions; added annual revenue through new verticals, partners, intellectual property and solutions.