Susan Bryant (Eade) Email & Phone Number

Australia

Derrimut

Epping, Victoria, Australia

Sunshine Hospital

Western Hospital

Leading a high performance billing team of which oversees the overall billing function for Western Health. Management of all billing officers; tasks included change management, business realignment, data management and innovation billing/collection development.Developing and maintaining strong relationships with key stakeholders to ensure effective.

Western Hospital

• Responsibilities:
• Preparation of patient invoices including bill batches and follow-up of outstanding debtors.
• Maintenance and investigation of disputed claims including journals & resubmissions.
• Appropriate documentation of all actions and follow-ups in recovering outstanding debts.

• Responsibilities:
• Coordination of client files to ensure a timely and orderly progression throughout the building process.
• Ensuring compliance is met with developer approval guidelines.
• Assisting clients to meet pre-construction obligations by following-up on land updates with council bodies/developers and financial obligations of banks and finance brokers
• Conducting pre-site contractual meetings with between clients and site supervisors.Key Achievements:
• Key contributor in the formation of the new North/West regional office.

• Responsibilities:
• Executing client meetings to discuss tender, contractual and property settlement documentation.
• Providing accurate information to clients in regards to options, pricing, timeframes, building processes and contractual information i.e. HIA Home Building Contracts.
• Managing a portfolio of pre-site and on-site cliental by responding to queries, complaints and providing up to date reports on the progress of customers' file and property investment.
• Ensuring both internal and external bodies obligations are met to enable administrative and construction deadlines to be met.

• Responsibilities:
• Processing of member applications; rollovers, non-preserved benefits, retirement payments.
• Assessing clients for early release of Superannuation, whilst adhering to government legislations on the grounds for financial hardship, invalidity, temporary residency claims.
• Liaising with a broad range of clientele; Policy holders, Financial Planners, Doctors, Solicitors, Lawyers and external Government bodies.
• Dispute resolution management and general product enquiries
• Training of new and existing staff members.

• Responsibilities:
• Providing a thorough and consistent service to dealers and customers of Telstra MobileNet.
• Processing of contractual agreements including liaising with dealers for non-compliant applications.Key Achievements:
• Declared runner-up in Telstra’s All Rounder Award for processing over 100 contracts within a 1 hour period and for managing more that 98% of inbound calls within a 10minute period.
• Finalist in the Superior Plus and Peer Nomination Awards.
• Averaged 600 contracts per day against a benchmark of 340. Achieved record peak for processing of 1150 contracts in 1 day.

Graduate Certificate In Management, Business Administration And Management, General

Graduates of the qualification will be able to meet the current and future industry requirements to effectively work within complex senior.

Certificate Iv In Health Administration

Diploma Of Management, Business Administration And Management, General

This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management.

Certificate Iv In Superannuation (Asfa100)

Certificate IV in Superannuation (ASFA 100) provides a comprehensive introduction to the Australian superannuation system Topics: The big.

Certificate Ii In Business Organisational Practices