Susan Buglass

Susan Buglass Email and Phone Number

Strategic Partnerships Lead @ MCR Pathways
St Andrews, Scotland, GB
Susan Buglass's Location
St Andrews, Scotland, United Kingdom, United Kingdom
Susan Buglass's Contact Details

Susan Buglass work email

Susan Buglass personal email

n/a
About Susan Buglass

Susan Buglass is a Strategic Partnerships Lead at MCR Pathways. She is proficient in Italian, French, German and Dutch.

Susan Buglass's Current Company Details
MCR Pathways

Mcr Pathways

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Strategic Partnerships Lead
St Andrews, Scotland, GB
Website:
mcrpathways.org
Employees:
321
Susan Buglass Work Experience Details
  • Mcr Pathways
    Strategic Partnerships Lead
    Mcr Pathways
    St Andrews, Scotland, Gb
    View
  • Mcr Pathways
    Partnership & Mentor Recruitment Manager
    Mcr Pathways Mar 2022 - Present
    Fife, Scotland, United Kingdom
    Developing and growing partnerships with key public and private sector organisations to drive and sustain mentor recruitment across the East of Scotland.Managing organisational recruitment campaigns and delivering a tailored local approach for organisation and community engagement.Leading on ensuring continuous engagement of prospective mentors, strategically and practically at each stage.Organising and supporting all forms of mentor recruitment activity and events.
    View
  • Sumac Mentoring Limited
    Customer Engagement Partner
    Sumac Mentoring Limited Aug 2019 - Oct 2021
    Fife, Scotland, United Kingdom
    First point of contact for leads, new business, and existing customers for this SaaS startup company.Developed and delivered product demos and training for the SUMAC platform, onsite and virtually. I advised on best practices when setting up mentoring and coaching schemes.Converted multiple leads to sales, and managed the CRM database.Managed the customer helpdesk to foster and maintain excellent customer relations.
    View
  • University Of St Andrews
    Administrator
    University Of St Andrews Nov 2018 - Jul 2019
    St. Andrews, Scotland, United Kingdom
    Provided admin support to the Centre for Academic, Professional & Organisational Development. First point of contact for students, staff and visitors, resolving queries or directing them appropriately where necessary.Used the internal PDMS system to manage course bookings, update information and create reports effectively.Coordinated launch and residential events for the Laidlaw Scholars program and a Sutton Trust event day.
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  • Spark Consulting International Ltd
    Office Manager
    Spark Consulting International Ltd Sep 2016 - Aug 2018
    Hexham, England, United Kingdom
    Introduced and managed the use of Xero accounting software to streamline the processing of business expenses and accounts.First point of contact for the business, dealing with all emails and telephone enquiries.
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  • The Rat Inn
    Front Of House Manager
    The Rat Inn Sep 2011 - Jun 2016
    Hexham, England, United Kingdom
    Managed the team and ensured we delivered exemplary customer service.Developed and delivered staff training to cover customer service skills, product knowledge and ResDiary online reservation system.Forged strong working relationships with all our suppliers and sourced new product offerings to drive revenue growth.
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  • Various Companies
    English Second Language Teacher
    Various Companies Jun 2010 - Jun 2011
    Beijing, China
    Actively marketed and promoted myself and my skill set to build a client base.Conducted needs assessments and created and delivered bespoke English lessons for individuals and groups ranging from school age children to company directors.
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  • Various Companies
    English Second Language Teacher
    Various Companies Nov 2005 - Feb 2009
    Nuremberg, Bavaria, Germany
    Predominantly taught business English to organisations including Siemens, Lucent Technologies and Grundig.Delivered sessions to fulfil briefs, including improving spoken English for telephone communication and meetings, and written English for e-mails and document preparation.
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  • Rip Curl
    English Second Language Teacher
    Rip Curl Mar 2004 - Oct 2004
    Soorts-Hossegor, Nouvelle-Aquitaine, France
    Conducted needs assessments and created and delivered bespoke lessons covering all aspects of business English.
    View
  • Intercontinental Hotels & Resorts
    Skills Trainer
    Intercontinental Hotels & Resorts Apr 2000 - Jul 2003
    Amsterdam, North Holland, Netherlands
    Trained multilingual staff on computer based reservations system.Developed and delivered a variety of workshops on customer service skills, sales techniques and brand knowledge.Proficient in the Holidex global reservations system and delivered on-site training sessions to hotel staff.
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  • Various Companies
    English Second Language Teacher
    Various Companies Feb 1999 - Dec 1999
    Nuremberg, Bavaria, Germany
    Taught predominantly business English at large organisations including BMW. For many contracts, created and delivered lessons, tailored to include industry specific vocabulary, for example for the automotive industry.
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  • Universal Music Group
    Sales Account Manager
    Universal Music Group Jan 1998 - Dec 1998
    London, England, United Kingdom
    Responsible for over 200 independent retailer accounts. First point of contact for account holders and handled all stock orders and returns for each account.Co-ordinated several large scale sales campaigns producing double digit growth.
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Frequently Asked Questions about Susan Buglass

What company does Susan Buglass work for?

Susan Buglass works for Mcr Pathways

What is Susan Buglass's role at the current company?

Susan Buglass's current role is Strategic Partnerships Lead.

What is Susan Buglass's email address?

Susan Buglass's email address is su****@****ays.org

Who are Susan Buglass's colleagues?

Susan Buglass's colleagues are Lance Pearce, Faye Moffett, Mhairi Douglas, Amber Salter, Amy Wenderling, Alex Connelly, Gillian Murray.

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    Susan Buglass
    Experienced Practitioner With Particular Skills In Learning And Development, Employee Engagement & School Administration
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