Susan Chadwick Email & Phone Number

New Orleans, La, Us

Charleston, Sc

• Drafted and distributed client proposals to generate new business opportunities• Monitored Google Analytics for website performance and made recommendations for improving user experience • Posted regularly on social media sites like LinkedIn, Behance, and Pinterest to generate interest from prospective clients • Increased LinkedIn presence by over 150%, from 600 followers to more than 1,500 followers, generating a substantial influx of inbound clients• Tracked and analyzed project hours to identify the most profitable projects and inform pricing for future projects• Oversaw CRM system management to enhance client relations and data accuracy• Prepared and presented monthly reports on new business metrics to forecast revenue and capacity to Founders

New Orleans, Louisiana, Us

• Planned and managed over 50 events annually (50–1000 guests)• Organized client budgets and billing using Excel and Quickbooks• Developed timelines and created layouts for all events• Managed relationships with hundreds of clients and vendors

Metairie, La, Us

• Collected and organized data using SQL and Python to feed into Tableau dashboards supporting Finance, Marketing, and Ticketing Departments • Supported ETL projects for integrating data from sources such as SeatGeek, Ticketmaster, CRM systems, and more• Analyzed customer journey data to identify key acquisition moments• Segmented customers into different groups to help customize the marketing our customers received • Monitored and ensured data quality in the data warehouse using SQL and Tableau and sent alerts when data was not up to date

Mandeville, Louisiana, Us

• Researched and developed social media strategy for new clients in different industries• Worked with keywords to optimize search engine response for clients• Planned social media posts for clients and generated month-end client reports

• Researched future competitors in the fine jewelry market and helped to determine price points for a new jewelry line• Analyzed different payment alternatives which prompted a switch to a less expensive card reader• Designed display cases at different retailers and corrected inventory sheets

• Developed Instagram, Facebook, and Pinterest accounts for Kalencom’s different consumer product lines • Collaborated with bloggers on different social media platforms to create content

Masters In Business Analytics

Education record

Education record

Highschool