Susan E. Smith Email & Phone Number

Susan E. Smith is a Principal Technical Writer at Netsuite. She possess expertise in software documentation, agile methodologies, framemaker, technical documentation, technical writing and 17 more skills. Colleagues describe her as "Susan is an accomplished and dedicated writer who consistently meets quality and delivery targets for Information products. She is able to convey information in a way that meets the needs of the target audience, whether it is for a beginner or and expert. It is a pleasure to work with Susan." and "The quality of Susan’s work is outstanding. From a developer’s point of view, she follows an effective and efficient process while being flexible and accommodating to unexpected changes. She accepts oral and written input, and interprets the information in a clear, concise, complete, and accurate way. Her material is appropriate for the target audience(s), and is anticipatory in nature. She tests out her understanding through effective questioning, demos, and by going to the lab and using the new products. This saves the development team time and effort in needless extra reviews and rewrites, and helps to keep projects on schedule. Most importantly, the customer receives useful, comprehensive, high-quality publications on time."

Listed skills include Software Documentation, Agile Methodologies, Framemaker, Technical Documentation, and 18 others.

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  Principal Technical Writer

  Netsuite

  Kitchener, On, Ca