Susan Eccles Email & Phone Number

Oversee the operations of three properties MFS-Carlisle; Aventura and Eleanor. Work in operations and oversee staff at Minto Suite HotelResponsible for inventories and quality controlAdministrative duties, such as payroll; scheduling, Human resources for up to 80 staff Responsible for planning and being pro-active in meeting guest expectations On the IRC.

Three titles.Responsible for day-to-day events and weekly productionOversee staff of 100 in operations and administration for over 200 Catering staff I have been active in building bridges through the departments to maximize the best client experienceUnique understanding of high profile groups and individuals

Responsible for 156 suites and meeting areas Duty manager on weekendsImplemented employee incentive programs Property received three awards from Kanata business community and Six Continent Hotels

411 room property with Convention FacilitiesStrong focus on guest service training and recoveryImplemented Incentive Programs for rewards and recognitionChairperson of the Social CommitteeReceived two team Service Excellence Awards from Bass HotelsCo-ordinated during 11.9 million dollar renovation

Food and BeverageDepartment head of Restaurant/Lounge and In Room Dining/ Citadel Inn/Crowne Plaza