Susan Epps Email & Phone Number

Gainesville, Ga

Nashville Tn

Was hired as a Reimbursement Specialist-Medical billing and collections of home infusion therapy to government and commercial insurance payers by means of Citrix CPR+ HME Software and Home Infusion Software. Updating patient information using electronic file system, MRO. Research claims via Zirmed for billing errors, making necessary corrections and resubmitting. Filed appeals and redeterminations to correct billing error to ensure payment. Ensured patient information was accurate as well as verified benefits.Promoted to Reimbursement Supervisor- over a staff of 6. Ensured staff followed proper procedures and requirements for accurate billing. Proactive in the solving complex billing issues.Promote to Area Reimbursement Manager-member of a team that centralized the billing/collections of the company's enteral therapy. Authored training processes for the new site. Traveled to multiple branches to ensure compliance with corporate policies and procedures and to train new reimbursement staff.

Houston Tx

Time keeping and processed employee payroll. Managed accounts payable and receivables in QuickBooks. Handled the office mail. In-processed all new employees and briefed them on office policies and procedures. Made daily deposits.