Susan Harper

Susan Harper Email and Phone Number

Operations Manager @ WTE Solutions Inc
hillsborough, north carolina, united states
Susan Harper's Location
Hillsborough, North Carolina, United States, United States
Susan Harper's Contact Details
About Susan Harper

Multi-faceted professional with a passion for learning new skills and training employees on how to use new systems and software. Extensive experience in operations management, administrative management, GL management, AR / AP, payroll processing, human resources, and client services. Decisive individual with proven success in identifying growth opportunities and enhancing efficiency. Excellent leadership talents related to team initiatives.

Susan Harper's Current Company Details
WTE Solutions Inc

Wte Solutions Inc

View
Operations Manager
hillsborough, north carolina, united states
Website:
wte.net
Employees:
13
Susan Harper Work Experience Details
  • Wte Solutions Inc
    Operations Manager
    Wte Solutions Inc Jun 2023 - Present
    Hillsborough, North Carolina, United States
  • Method Savvy
    Operations Manager
    Method Savvy Mar 2022 - May 2023
    Durham, North Carolina, United States
    Focus on facilities management, employee engagement, and financial management. Restructured the hiring process to decrease employee turnover. Managed IT functions, including research and hardware deployment. Produced bi-weekly payroll, managed accounts payable and receivable, and vendor and client contracts.Key Achievements:• Rolled out the transition from LastPass to 1Password without interrupting client work.• Worked with directors to reduce employee turnover from 60% to 86% over 12 months• Restructured the onboarding process to provide a better foundation for new employees
  • Method Savvy
    Office Manager
    Method Savvy Jun 2021 - Mar 2022
    Durham, North Carolina, United States
    Facilitated the creation of an area for in-person workshops for employees and clients. Managed bookkeeping, including accounts payable, accounts receivable, and payroll. Directed charge to increase employee engagement and create an inviting space for the hybrid work environment.Key Achievements• Increased employee engagement by creating space and time for interaction• Cataloged vendor and software database for budgeting and knowledge purposes.• Created an area for employee and client workshops
  • Indy Week
    Publisher
    Indy Week Sep 2012 - Jun 2021
    Raleigh-Durham, North Carolina Area
    Provided leadership and direction to operations, finance, and HR functions. Directed talent management, fundraising, and IT functions. Led annual budget process, produced monthly balance sheets and income statements for owner review, and produced bi-weekly payroll.Key Achievements:• Analyzed existing office space for utilization and engaged real estate consultant to identify more effective and efficient locations in Durham and Raleigh, which increased visibility and realized cost savings.• Raised in excess of $536K for local nonprofits over 4 years.
  • Independent Weekly
    General Manager
    Independent Weekly Nov 2007 - Sep 2012
    Raleigh-Durham, North Carolina Area
    Charged with accountability for operations management and financial stewardship initiatives. Directed HR functions including talent acquisition, recruiting, hiring, professional development, and performance management. Supervised and mentored the team in performing at optimal levels. Handled the logistics of Hopscotch Music Festival including event space and staffing.Key Achievements:• Championed efforts to streamline budget process, which resulted in improved resource allocation and increased revenue and profitability.• Produced monthly financials, balance sheet, income statement, and cash flow projections for owner and Board of Directors, which influenced decision-making.• Implemented technology enhancements to boost efficiency.• Renegotiated contracts with existing vendors and secured competitive pricing.
  • Independent Weekly
    Business Manager
    Independent Weekly Jan 1999 - Nov 2007
    Raleigh-Durham, North Carolina Area
    Maintained accountability for accounting including accounts receivable, accounts payable, and payroll. Prepared and administered the annual budget in collaboration with Publisher and General Manager.Key Achievements:• Developed accurate and reliable financial reports that aided in business decision-making.• Provided recommendations on software and computer upgrades to improve productivity within existing budget.
  • Independent Weekly
    Sales Coordinator
    Independent Weekly Jan 1996 - Dec 1998
    Raleigh-Durham, North Carolina Area
    • Coordinated communication between departments to produce weekly deliverables on time and on budget• Reviewed and approved client billing records weekly• Project manager for weekly and quarterly projects. Instituted best practices throughout organization
  • Duke University - Talent Identification Program
    Search Assistant
    Duke University - Talent Identification Program Sep 1995 - Dec 1995
    Compiled data from scanned applicationsTransferred data to UNIX based ORACLE database and corrected errorsSupervision of temporary staff and work-study students
  • Duke University - Talent Identification Program
    Program Coordinator
    Duke University - Talent Identification Program Jun 1995 - Sep 1995
    Supervised on-site staff of residential advisers, teachers and assistantsCoordinated student arrivals, departures, rentals and equipmentHandled on-site residential matters including transportation, housing, maintenance, dining and recreation
  • Duke University - Talent Identification Program
    Assistant
    Duke University - Talent Identification Program Feb 1995 - Jun 1995
    piled data for student registrationsDeveloped reporting system for wait listed students using SQLArranged housing, food, equipment, transportation and supplies for TIP trips

Susan Harper Skills

Leadership Team Building Information Technology Social Media Publications Contract Management Human Resources Sales Event Planning Troubleshooting Vendor Management Publishing Team Leadership Advertising Strategic Planning Facebook Microsoft Office Budgeting Operations Management Innovative Leadership Marketing Social Networking Microsoft Excel Employee Relations Cross Functional Team Leadership Event Management Change Management Training Critical Thinking Customer Service Contract Negotiation Materials Management Social Media Marketing Invoicing Facility Management Project Planning Quickbooks Business Process Improvement Newsletters Budgets Management Compensation And Benefits Project Management Public Relations Research Benefits Administration Office Operations Payroll Newspapers Database Administration

Susan Harper Education Details

Frequently Asked Questions about Susan Harper

What company does Susan Harper work for?

Susan Harper works for Wte Solutions Inc

What is Susan Harper's role at the current company?

Susan Harper's current role is Operations Manager.

What is Susan Harper's email address?

Susan Harper's email address is su****@****ape.net

What is Susan Harper's direct phone number?

Susan Harper's direct phone number is +194192*****

What schools did Susan Harper attend?

Susan Harper attended Duke University, North Carolina School Of Science And Mathematics.

What skills is Susan Harper known for?

Susan Harper has skills like Leadership, Team Building, Information Technology, Social Media, Publications, Contract Management, Human Resources, Sales, Event Planning, Troubleshooting, Vendor Management, Publishing.

Who are Susan Harper's colleagues?

Susan Harper's colleagues are Keluarga Besar, Mike Eversole, Spence Wright, Raphael Fonseca, Martin Wescott Smith, Cynthia Destefano, Chris Kremer.

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