Susan Herman

Susan Herman Email and Phone Number

Technical Communicator @ Blue Shield of California
Sacramento, CA, US
Susan Herman's Location
Sacramento, California, United States, United States
About Susan Herman

Sharing your hard-earned expertise can be a challenge when you aren't sure which words, formats, and communication channels will work best for your audience. I can help you package your information in ways that de-mystify key processes and break down technical jargon. I’ll help people discover your message, understand it, and feel empowered to act.

Susan Herman's Current Company Details
Blue Shield of California

Blue Shield Of California

View
Technical Communicator
Sacramento, CA, US
Employees:
2
Susan Herman Work Experience Details
  • Blue Shield Of California
    Technical Communicator
    Blue Shield Of California
    Sacramento, Ca, Us
  • Rhuby Editorial
    Owner
    Rhuby Editorial Jan 2007 - Present
    Sacramento, California, United States
    My company provides custom writing and editorial services to authors and publishers of nonfiction works. Including both in-house and freelance experience, I have edited over 100 book manuscripts for publication. Clients include: Wiley, SAGE, New Harbinger, American Psychological Association (APA Books and APA LifeTools), and many individual authors.I work with indie authors who are under contract with commercial publishers or who plan to self-publish. I offer editing, proposal consults, idea generation, and content strategy. One nonfiction subgenre I really enjoy is narrative nonfiction, which includes memoir, biography, and institutional history. History and lived experience are amazing teachers.
  • Education Insights Center (Edinsights)
    Editor
    Education Insights Center (Edinsights) Sep 2021 - Present
    Sacramento, California, United States
    In this role I edit research reports that support student success and inform policymakers in higher education.
  • California State University-Sacramento
    Editor, College Of Continuing Education, Workforce And Community Solutions
    California State University-Sacramento Oct 2012 - Present
    Sacramento, California Area
    Under instructor contracts with the College of Continuing Education I edit legislative reports, code qualitative data and generate curriculum content. I am also a trusted note-taker for government agency meetings, stakeholder convenings, strategic planning meetings, and focus groups. California state agencies I've worked with include: CDFA (California Department of Food and Agriculture), CDSS (CalFresh Contractor summits), CDPH (Chronic Disease Prevention), Caltrans (Local Technical Assistance Program) CalFIRE, and others.
  • Sage Publishing
    Development Editor, Sage Digital Business Case Library
    Sage Publishing May 2017 - Oct 2023
    In this role I edited business and management cases that expose students to real-world business problems and scenarios. To ensure discoverability in the digital database, I edited case titles for SEO terms and edited abstracts to encapsulate the main conflict in the first sentence or two. I worked with authors to identify learning objectives and align them with case content, teaching strategies, and discussion questions. I coached authors to develop a clear "decision point" or focus in each case, and worked with them on signposting, graphics, and other features to help readers navigate the material and be able to discuss it in a classroom setting.
  • American Psychological Association
    Development Editor
    American Psychological Association Nov 2006 - Oct 2023
    In this role I collaborated with authors of peer reviewed self-help, scientific, scholarly, and professional psychology titles to optimize their content and presentation for their intended audience. As part of my developmental editing service I generated enticing and SEO-friendly book & chapter titles, developed organizational schemes, and helped authors distill their research into informative, actionable content. I proposed graphics, reflection questions, and other features to engage readers, and assisted authors with commissioning art and obtaining copyright releases.
  • American Psychological Association
    Development Editor
    American Psychological Association Jul 2004 - Nov 2006
    Washington D.C. Metro Area
  • American Psychological Association
    Editorial Assistant
    American Psychological Association Jun 2003 - Jul 2004
    Washington, Dc
  • Presbyterian Church (U.S.A.) Foundation
    Writer
    Presbyterian Church (U.S.A.) Foundation Dec 2018 - Jan 2020
    I wrote articles, blog posts, and marketing collateral about the financial life of the Presbyterian Church (USA).
  • Editorial Freelancers Association
    Co-Founder And Chapter Coordinator, Norcal Chapter
    Editorial Freelancers Association Jan 2013 - Dec 2019
    Sacramento, California, United States
    In this volunteer role I organized monthly meetings of self-employed publishing professionals from across Northern California. I joined EFA in 2007 and co-founded the NorCal EFA chapter in 2010, with the goal of advancing excellence among the local community of freelance editorial professionals by providing opportunities for business development, learning, and networking. As Chapter Coordinator, I:*Developed discussion topics and invited speakers*Managed the chapter budget for events, speaker honoraria, and advertising*Booked meeting and special event spaces*Hosted mixers and events on special topics*Managed a Meetup page for membership and communications*Cross-publicized events on Eventbrite, Facebook, co-working group Slack pages, and more*Led chapter participation in San Francisco Writers Conference and other tabling opportunities*Gave presentations to writer's groups about why and how to work with an editor
  • Creative Health Care Management, Inc.
    Development Editor
    Creative Health Care Management, Inc. Jan 2012 - Feb 2017
    Developmental editor for:See Me As a Person (Koloroutis & Trout, 2012)Advancing Relationship-Based Cultures (Koloroutis & Abelson, 2016)Shared Governance That Works (Guanci & Medeiros, 2018)
  • John Wiley And Sons
    Development Editor
    John Wiley And Sons Aug 2008 - May 2015
    Edited Generation Z Goes to College (Seemiller & Grace, 2016, Jossey Bass)and 13 books for Wiley's Sybex imprint for tech professionals covering AutoDesk products, IT topics, web analytics.
  • Pearson
    Item Writer, Harcourt Educational Measurement (Now Pearson)
    Pearson Oct 2002 - Oct 2005
    San Antonio, Tx
    Wrote multiple choice and open ended items for state custom criterion-referenced tests. Wrote original fiction and nonfiction passages for language arts assessments. Subcontracted as item and passage writer for Pharmacy College Admission Test (PCAT). Subcontractor for College Board K-12 assessment products.
  • Cokesbury
    Sales Associate, Wesley Theological Seminary Cokesbury Store
    Cokesbury Nov 2002 - Jun 2003
    Washington, Dc
    Provided direct customer service to professors and theology students as well as members of the general public looking for Bible and church-related resources. Assisted professors in ordering textbooks; maintained up-to-date inventory; processed special orders.
  • Pearson
    Assistant Editor, Harcourt Educational Measurement (Now Pearson)
    Pearson Jun 2001 - Aug 2002
    San Antonio, Tx
    Copyediting and proofreading test items for multiple state-contracted K-12 criterion referenced tests. Project management; ensuring correct coding of test items; tracking accepted and rejected items; updating test item banks.
  • Tmi-The Episcopal School Of Texas
    Spanish Teacher
    Tmi-The Episcopal School Of Texas Aug 2000 - May 2001
    San Antonio, Texas Area
    Taught Spanish II, III, and IV-AP

Susan Herman Education Details

Frequently Asked Questions about Susan Herman

What company does Susan Herman work for?

Susan Herman works for Blue Shield Of California

What is Susan Herman's role at the current company?

Susan Herman's current role is Technical Communicator.

What schools did Susan Herman attend?

Susan Herman attended Trinity University, Trinity University, Pontificia Universidad Católica De Chile, University Of East Anglia.

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