• Operations: Ensuring daily operations run smoothly, and assigning daily duties to onsite front-of-house staff • Budgeting: Aiding budgeting, financial reporting, and financial performance • Customer service: Ensuring exceptional service and addressing customer feedback • Strategic planning: Assisting the General Manager in developing and implementing strategic plans • Staff management: Supervising, mentoring, and training staff • Policy compliance: Ensuring adherence to company policies, regulations, and quality standards • Administrative tasks: Handling administrative and operational duties such as assistance with scheduling, payroll processing, and maintenance needs