Susan Lanier Email and Phone Number

Help customers complete purchases, locate items and join reward programs. Check pricing, scanning items, apply discounts and print receipts to ring up customers. Balance and organize cash register by handling cash, counting change and storing coupons. Issue receipts and processed refunds, credits or exchanges. Use POS system to process sales, returns, online orders and gift card activations. Greet customers and help with product questions, selections and purchases. Display merchandise by arranging in appealing ways to boost sales. Provide dynamic service to customers through active engagement, direct eye contact and well-honed listening skills. Ask open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase. Work with other sales associates to deliver excellent customer service and cut wait times at registers. Increase sales and customer satisfaction through personalized servicing.

Added documents to file records and created new records to support filing needs. Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports. Kept optimal quality levels to prevent critical errors and support team performance targets. Scanned documents and saved in database to keep records of essential organizational information. Improved operations through consistent hard work and dedication.

Corrected data entry errors to prevent duplication or data degradation. Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them. Scanned documents and saved in database to keep records of essential organizational information. Evaluated source documents to locate needed information. Added documents to file records and created new records to support filing needs. Used Microsoft Word and other software tools to create documents and other communications.

Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business. Worked with POS system to place orders, manage bills and handle complimentary items. Explained menu items and suggested appropriate options for food allergy concerns. Kept register accurate through correct billing, payment processing and cash management practices. Cultivated warm relationships with regular customers. Noted special patron requests and followed up with kitchen to confirm delivery. Bussed and reset tables to keep dining room and work areas clean. Used slow periods to restock supplies, ice, trays and delivery bags. Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Prepare lists of all legal instruments applying to a specific piece of land and the buildings on it.• Examine documentation such as mortgages,liens, judgments, easements, plat books, maps, contracts, and agreements in order to verify factors such as properties' legal descriptions, ownership, or restrictions.• Read search requests in order to ascertain types of title evidence required and to obtain descriptions of properties and names of involved parties.• Copy or summarize recorded documents,suchas mortgages, trust deeds, and contracts, that affect property titles.• Examine individual titles in order to determine if restrictions, such as delinquent taxes, will affect titles and limit property use.• Obtain maps or drawings delineating properties from company title plants, county surveyors, and/or assessors' offices.