Susan Muth Email & Phone Number

Laurel, Md

JOHNS HOPKINS APPLIED PHYSICS LAB LAUREL, MD 11/28/16 – CURRENTGroup AdministratorDay to day administrative support operations to include office/facility moves, conference room, travel arrangementsand meetings (reservations, clearances, authorizations, expense statements), expense reimbursements and ordering/maintaining office and supplies. Serve as group resource on lab policy and procedures; establish,promulgate and maintain group administrative procedures, website and files. Prepare and review group and program correspondence for accuracy in format, grammar and punctuation. Organize and maintain group files, logs and training material. Assist in the responses to internal and external audit data requests; for example, timesheet corrections and use of labor cost transfer procedures for compliance with APL policies. Assist QBA resource and financial analysts with data validation and reporting in areas such as, staffing and funding. Responsible for ensuring QBA group staffing plans are current and accurate in the RMIS and to assist with staffing reconciliation. Assist procurement administration with creating purchase requisitions as needed. Serve as Group Telephone Representative and Property Administrator. Serve as the group's point of contact for human resource activities, such as scheduling candidate interviews and escorting candidates, ensuring successful new hire onboarding, and assisting the group leadership in tracking completion of personnel activities such as RoA's, staff education and training, and performance coaching. Represent the QBA group as an active participant in Sector and Lab committees to establish, eliminate, or enhance administrative processes and procedures.

Elkridge, Md

Administrative Assistant for small business located in Elkridge, MD. Duties include but not limited to: Creation of letter head templates, compiling and creating written process and procedure manuals, Distribution and mailing of promotional items, Postage processing, RFP searches and tracking, Preparation and mailing of proposals, Scanning and storing appeal documentation, reporting and tracking various data, compiling and tracking RAILS (Rolling Action Items) for office shutdown in Florida and other miscellaneous duties as assigned.

Columbia, Md

Administrator to the HTSI Leadership Team (CEO of Information Systems and team, Director of Marketing, Director Overseas Operations, and Director of INTE) as well as backup for HTSI president and Business Development. Duties include executive admin support as listed below as well as budget, invoicing, and reconciliations of accounts. Catering activities, executive presentations, equipment issues and escalations and transition subject matter expert (SME) for new contract wins. Various other duties and support as required for Leadership team as well as HTSI employees.ell

Columbia, Md

26 years of service with Honeywell. See below various positions and experience during my time of service with Honeywell.

Coordinate all transition actions. Design and update Website for transitional documents. Send out templates.Work with incumbents with questions. Assist with Orientation, benefits questions, payroll issues, purchasing issues, etc. Review RFP for contract requirements to help lead team and teach the new program manager what is required for transition and how to implement. Track the status of all transitions and phases to include Pre Transition/Transition/Post Transition. Track and report details of each transition such as location of contract, number of employees, transition team members, dollar value of contract, hot issues, next steps, etc.March 2011 to August 2012 - Subject matter expert for Logistics Overseas Operations in support of the US Army and USMC contracts, which include but are not limited to the following:• Traveled to various locations for processing civilian personnel thru CRC (CONUS Replacement Center) (Military training center)• Prepared and conducted New Hire Orientation/Verification of i9 and applicable documents• Developed processes and procedures for international deployments• Researched and created processes that were implemented across all HTSI contracts which include CAC processes, badging, overseas work VISA’s• Set up and implemented medical process for screening personnel• Proposals: Developed processes that Honeywell used to satisfy government requirements.Assisted in writing HTSI proposals in the areas of overseas deployment processing, CAC’s, badging requirements, travel, etc. for pricing. Investigated and developed processes and procedures that would be used to transition personnel. • Contract Transitions: Subject matter expert in transition of new logistic contract wins provided technical guidance, oversight, and management of all functional tasks for pre, during and post transition phases. Lead the development of playbook for all functional areas. 

Columbia, Md

Overseas Operations Coordinator/Analyst – • Arrange travel – both CONUS and OCONUS • Managed Calendar/Scheduled meetings• Expense Reports, Travel Authorizations• Arrange conferences, memberships, etc.• Set up, monitored, trained, and supported new SME’s (Subject Matter Experts).• Trained new SME’s on expensing, timekeeping, and various web based tools• Special projects: research, document processes needed to various proposal efforts• Compiled Metrics• Research policies and procedures.• All other administrative duties as assigned during this period.

Administrator: Supporting the “Armor Installation – IRAQ” contract. Supporting Sr. Program Manager, 2 Project Managers, Program Business Management Director, Overseas supervisor and 70+ employees. Duties included but are not limited to coordination of travel (both overseas and stateside), hotel arrangements (employees rooms, meals, conference room set up, billing, etc), travel authorizations, creation/distribution of pre deployment packages, communications both verbally and electronically with the marines which include supplying data needed for military training at Camp Lejuene, and data need to arrange for employees to be deployed overseas on their marine base, create PowerPoint presentation to fit the unique benefit needs of the topic and audience. New Hire Orientation with all HTSI functions areas (filling in for various HR areas such as benefits, HR Generalist, etc. when needed) as well as compiling data needed to set each employee up in our systems, promotions, terminations, employee issues, presentations, overseas per diem calculations, ET for all employees (time keeping/set up), set up filing system for data to support both the employees and contract. Work with Human Resources on sensitive employee issues. Expense Reports, Coordination with all departments to get employees set up with Honeywell (IT, HR, Safety) and all other training needed. Work with project managers/HR on downsizing plans for overseas operations. Process all paperwork needed for returning personnel to the US, which includes but are not limited to monitoring the movement of employees while overseas, process paperwork for transfers, LOA, terminations, etc. Continue to investigate HTSI policy to be sure we apply policy throughout the project. Prepare employee letters/communications. Coordination of staffing processes for hiring of new positions under different task orders, Bonus calculations and process, and daily tasks for supporting the contract both stateside and overseas.

Columbia, Md

Assistant Admin Sr BMT - February 4, 2013 – August 19, 2013 – Executive Administration to VP/GM Managing Director of FSG. Duties include but are not limited to scheduling, calendar, travel, agendas, expensing, Power Point slides, PO Approvals, and other duties as assigned as executive assistant.Operations Administrator (LaborLynx) 11/7/2012 to February 3, 2013 – worked as SME/Administrator for various tasking from HTSI to include:• PMCLS Contract – Travel to assist with deployment of personnel including New Hire Orientation and responsibilities as noted below (2007 – 2012)• Business Development – Proposal support

Administrator: Supporting the TPER Contract (Theater Provided Equipment Refurbishment) located in Kuwait. Support to CONUS as well as OCONUS operations. Duties include set up of New Hires (both hired CONUS and OCONUS) for New Hire Orientation, timesheets, expenses, system access, and various support functions for employee’s working overseas. Coordinate travel arrangements; create purchase requisitions, administration of expat payroll processing, schedule military training (CRC training). Work with TACOM (military customer) in supplying data needed for overseas operations. Work as the liaison between Program Manager and HR for employee issues/policies. See below administrator functions for “Armor Installation – IRAQ” for additional support details.• Administrative support to the VP and Director of Logistics to include scheduling travel, arranging meetings, setting up conferences, maintaining files, metrics, and other office management as assigned.

Proposal support which includes supplying deployment data pricing, medical, airfare and total compensation package. Write and keep up to date procedures and policies on overseas deployment and expatriate payroll processes. Additional Support for the TPER Contract (Theater Provided Equipment Refurbishment) located in Kuwait includes supporting both CONUS and OCONUS operations. Track preparation, approval and submission of personnel evaluations from receipt to submission. Process employee security clearance request and validation. Oversee new hire in-processing orientation, obtaining reservations and scheduling employees for attendance to the CONUS Replacement Center (CRC) and subsequent deployment overseas. Manages the Division's internal document tracking system for ODC and overhead purchases. Administers the Division's electronic time keeping system, to include verifying correctness of data entries and validating recorded hour totals. Reviews monthly telephone charges to verify contract charges. . Prepare and process travel documents requirements to provide accurate and complete response to travelers' needs. Coordinates all international and domestic travel for Division personnel with supporting Travel agency Coordinates and tracks individual itinerary changes. Upon traveler's return receives and organizes all expense documents to ensure timely submission of travel documents. Prepares completed travel documents and travel claims forms with all supporting documents in proper format and forwards to Accounting for processing and payment. Receives, tracks and travel payments to individual travelers. Work with TACOM (military customer) in supplying data needed for overseas operations. Work as the liaison between Program Manager and HR for employee issues/policies.

Support to Overseas operations contract. Duties include but not limited to New Hire Orientation, Deployment processing, CRC processing, timesheets, purchase orders and other administrative duties supporting personnel and Program manager. Coordination of salary increases, HR issues, metrics, medical physicals, etc.

Working in the benefits department doing various functions pertaining to enrollments, eligibility, new hire orientation at headquarters as well as field sites, resolving claims problems, maintaining the accounts payable for the HMO billings as well as reconciliation of accounts. Download eligibility tape for carriers that are not on our electronic feed. Track direct pay employees who pay us directly by check for continuation of insurance. Processing continuation of insurance for employees affected by a reduction in force and resolving a variety of customer related issues. Work with third party vendors to set up accounts for employees entitled to cobra coverage. Develop employee contributions in excel for rate development. Work with systems group in Morristown in setting up benefits for new contract wins. Distribution and communications to the sites and other administrators during open enrollment for benefits, develop presentations for face to face meetings, present changes in employee meetings, coordinate meetings for vendors as well as employee, give presentations during open enrollment period, resolve data problems within the PeoplePower system, research service dates for the retirement department. Administrator for our Reward and Recognition Program are well as run reports and do Metrics, process leave of absences, review and update current HR related policies as well as help employees/generalist understand policy requirements, and various other functions that are required in the HR arena.NOTE: Honeywell has many geographical locations, which result in different laws and contracts such as hourly, salaried, and bargain unit employees (Union). To administer the eligibility and benefits for all locations are very complex.

Maintain and validate NASA/ATSC equipment (Hardware and Software) database. Provide accountability of all NASA/ATSC property used by the Support Analysis Section. Tracking of vacation, sick time, Comp. Time, etc. for employees. Involved in the purchasing and excessing equipment and software. Responsible for backing up all data to tape from the main computer system. Member of the Configuration Management Board:Maintain System Problem Report database.Generate monthly reports.Take minutes for the monthly meetings.Do whatever necessary to get different tasks done.Maintain the Support Analysis Section library. Update and validate the documents database. Provide accountability for all documents in the library. Assist users in search and retrieval of specified documents.Other responsibilities include:Word ProcessingTimecardsTracking employees vacation, and medical leaveOrdering suppliesScheduling Conference roomsExcessing unused software, hardware or furniture.Resolve problems with the printers and copiers (changing toner, ribbons, paper, paper jams, etc.

Benefits department in Human Resources performing various duties such as typing letters, assisting employee’s with insurance coverage and interpretation of insurance coverage, medical leave of absence, educational leave of absences and various office duties as assigned.

Responsible for all secretarial/clerical/administrative functions in support of a 20-person NMOS technical unit, the Support Analysis Section. Typing, WordPerfect, Microsoft Word, and Excel. Ordering office supplies. Schedule Conference rooms for meetings, timecards, and filing, shipping and receiving, keeping track of travel, photocopy, and other various duties.

Accounts receivable, data entry, inputting charges, credits, payments, charge adjustments, update name and addresses, mail out statements to customer, etc.

Basic secretary, answering phones, photocopy, typing, some word processing, mail inventory, computer input, and other secretary duties.

Accounts payable, payroll, filing, accounts receivable, dispatch by phone, calculate phone estimates, ordering materials, waiting on customers, inventory, typing invoices and contracts, bills, quarterly payroll taxes, bank statements, fuel tax, etc.

Phone contact with policyholders, rating, and cancellations, letters, reinstatements, quotes, figuring replacement cost of homes and discussing different alternatives for renewal with the customer. All functions of underwriting homeowners insurance policies.

Assembled warning lights: Sodering, wiring, and assembling and test a variety of lights.

Education record

High School

High School Diploma