Susan Norman
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Susan Norman Email & Phone Number

Customs Entry Writer at Kuehne+Nagel
Location: Detroit Metropolitan Area, United States 9 work roles
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✓ Verified August 2026 2 data sources Profile completeness 71%

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Current company
Role
Customs Entry Writer
Location
Detroit Metropolitan Area, United States
Company size

Who is Susan Norman? Overview

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Quick answer

Susan Norman is listed as Customs Entry Writer at Kuehne+Nagel, a with 49111 employees, based in Detroit Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Susan Norman.

Susan Norman previously worked as Account Manager at Focus Business Solutions, Inc. and Operations Manager at Sttas, Ups Company.

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Kuehne+Nagel

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Profile bio

About Susan Norman

I have been in the Trade Industry since 1997. I have been responsible for Quality and Training including ISO Certifications, documentation creation, Microsoft office training, and Basic office skills training. Interviewing, hiring and managing entry level employees to Supervisors. Managing a compliance team across multiple locations who are responsible for auditing electronic entry data and documentation provided by clients. Managing Post Entry, Reconciliation and Valuation Teams across multiple locations with entry level to supervisor level. Strong leader with a proven ability to motivate and build strong teams with high retention rates.

Current workplace

Susan Norman's current company

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Kuehne+Nagel
Kuehne+Nagel
Customs Entry Writer
Detroit, MI, US
Employees
49111
AeroLeads page
9 roles

Susan Norman work experience

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Operations Manager

Sttas, Ups Company

Greater Detroit Area

Managing Valuation, Reconciliation, Compliance Audits and Post Entry

Compliance Manager

Sttas, A Ups Company

Southfield, Michigan, United States

Managed and Developed Electronic Entry Audits as well as Transactional Audits for Customs Documentation. Worked with Brokers to Troubleshoot issues with Data Feeds.

Dec 2017 - Jun 2021

Team Lead Manager

Managed teams and processes responsible for entering Brazil Pre-Entry documents ensuring accuracy and timeliness. Worked as a liaison between STTAS and a large corporation with their Canadian Customs Department. Ensuring tariff classifications were complete, auditing B3 documents, and entering Low Value Shipments into the clients database.

Jun 2015 - Dec 2017

Support Staff Manager, Quality And Training Manager

Responsible for office management activities including Mailroom, Receptionist, and Office Supplies. Managing entry level employees working on different projects for teams within the company. Including data entry of CO/MA's for automotive suppliers, as well as, prepping, checking and keying Drawback documents.Responsible for the ISO Certification of the US office as well as the ISO implementation of the Mexico and Brazil offices. Working with the team to develop documentation, and work through non conformances. Develop and present office skills training including Access, Excel and Word, as well as, trainings required to work in an office.

Jul 2009 - Jun 2015

Quality And Training Manager

Responsible for the ISO Certification of the US office as well as the ISO implementation of the Mexico and Brazil offices. Working with the team to develop documentation, and work through non conformances. Develop and present office skills training including Access, Excel and Word, as well as, trainings required to work in an office.

Oct 2001 - Sep 2009

Quality And Training Administrative Assistant

Assisted with the ISO Implementation and Certification of the US office. Working with the teams to develop documentation, and work through non conformances. Auditing team conformanceAssisted with the development and presentation of office skills training including Access, Excel and Word, as well as, trainings required to work in an office.

Aug 1999 - Oct 2001
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FAQ

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What company does Susan Norman work for?

Susan Norman works for Kuehne+Nagel.

What is Susan Norman's role at Kuehne+Nagel?

Susan Norman is listed as Customs Entry Writer at Kuehne+Nagel.

Where is Susan Norman based?

Susan Norman is based in Detroit Metropolitan Area, United States while working with Kuehne+Nagel.

What companies has Susan Norman worked for?

Susan Norman has worked for Kuehne+Nagel, Focus Business Solutions, Inc., Sttas, Ups Company, Sttas, A Ups Company, and Sandler & Travis Trade Advisory Services, Inc..

Who are Susan Norman's colleagues at Kuehne+Nagel?

Susan Norman's colleagues at Kuehne+Nagel include Letty Lim, Juan Pablo Sanchez Farias, Tatiane Alves, Philip Simon, and Michael Hyman.

How can I contact Susan Norman?

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