Susan Phillis Email & Phone Number

North Canton, OH, US

• Independently drive enterprise client relationships and projects from conception to execution
• Own all stages of client account lifecycle from onboarding, goal setting, invoicing and budgeting, and ensuring success and client satisfaction
• Lead cross-departmental communications to resolve problems, drive project management success, and be a liaison between all stakeholders
• Drive sales through high level of relationship management
• Identify areas for improvement, opportunity and growth and… Show more Independently drive enterprise client relationships and projects from conception to execution
• Identify areas for improvement, opportunity and growth and work with internal stakeholders to execute on account opportunities Show less

• Manage companywide revenue generating projects including timelines, scope, budgets, and deliverables
• Develop company process and procedures to ensure effective and efficient workflow
• Lead cross departmental communications and go to market strategy to ensure internal employees and external clients are updated with company developments and new product launches and software updates

• Manage B2C and B2B client accounts, while serving as the liaison between the agency and client to ensure that client goals, budget and target audience are reached
• Lead marketing communications planning and execution of tactical aspects of campaigns
• Manage and oversee all client projects with creative, content, social and digital teams, as well as external vendors

• Manage content creation of B2B and B2C communications and marketing materials for $1.3B private CPG company
• Aid with website redesign, company rebranding and project manage continuous website strategy implementations
• Coordinate and manage national in person marketing events

• Manage content creation of B2B and B2C communications and marketing materials for non-profit
• Assist with brand redesign and website launch
• Coordinate and manage special projects and events for educational non-profit