Susan Phillis Email & Phone Number

North Canton, Oh, Us

Independently drive enterprise client relationships and projects from conception to execution • Own all stages of client account lifecycle from onboarding, goal setting, invoicing and budgeting, and ensuring success and client satisfaction • Lead cross-departmental communications to resolve problems, drive project management success, and be a liaison between all stakeholders • Drive sales through high level of relationship management • Identify areas for improvement, opportunity and growth and… Show more Independently drive enterprise client relationships and projects from conception to execution • Own all stages of client account lifecycle from onboarding, goal setting, invoicing and budgeting, and ensuring success and client satisfaction • Lead cross-departmental communications to resolve problems, drive project management success, and be a liaison between all stakeholders • Drive sales through high level of relationship management • Identify areas for improvement, opportunity and growth and work with internal stakeholders to execute on account opportunities Show less

Manage companywide revenue generating projects including timelines, scope, budgets, and deliverables • Develop company process and procedures to ensure effective and efficient workflow • Lead cross departmental communications and go to market strategy to ensure internal employees and external clients are updated with company developments and new product launches and software updates

• Manage B2C and B2B client accounts, while serving as the liaison between the agency and client to ensure that client goals, budget and target audience are reached • Lead marketing communications planning and execution of tactical aspects of campaigns • Manage and oversee all client projects with creative, content, social and digital teams, as well as external vendors

• Manage content creation of B2B and B2C communications and marketing materials for $1.3B private CPG company • Aid with website redesign, company rebranding and project manage continuous website strategy implementations • Coordinate and manage national in person marketing events

• Manage content creation of B2B and B2C communications and marketing materials for non-profit • Assist with brand redesign and website launch • Coordinate and manage special projects and events for educational non-profit