Susan Plain Email & Phone Number

Prior Lake, Mn, Us

Lakeville, Mn, Us

• Develop and conduct product training sessions for EMS, FIRE and Community Health clients via virtual, on-site and conference environments. • Collaborate with stakeholders to confirm training curriculum objectives and content meet compliance requirements.• Provide assistance in scoping projects to aid in developing proposals, timelines and budgets ensuring a positive client experience.

Burnsville, Mn, Us

MY OTHER POSITIONSCustomer Success ManagerUser Experience LeadCorporate TrainerMY NOTABLE STRENGTHS & SKILLS• Demonstrated ability to simultaneously manage multiple projects and move them across the finish line.• Excel at project prioritization and identifying tasks, lead times and resources to meet deadlines.• Ability to work within a team and as an individual contributor in a fast-paced, changing environment.• Know-how to leverage and/or engage others to accomplish projects.• Execute special projects to help create efficiencies and scale.• Design oriented - ability to create and modernize engaging and effective presentations, trainings and documentation.• Exceptional organization and follow-up skills with a “can do” positive attitude.• Strong verbal and written communications with ability to effectively communicate at multiple levels in an organization.• Develop and nurture internal and external customer relationships.MY MOST RECENT CERTIFICATIONUniversity of MN - Project Management CertificateMY PERSONAL VALUES: Integrity, Dedication, RespectConnect with opportunities: 612.310.2699, skplain@gmail.com