Engaged in all aspects of the Onboarding process within a large HR Team. Administration of the HR systems and processing of Contracts, Editorial Compliance Forms, References, DOPI Forms, DBS checks and Right to Work documents,

To support the General Management team and oversee the General Manager Office liaising with all departments in the hospital. Responsible for making sure that patient complaints are dealt with in professional timely manner. Line manager two members of staff. Organisation of Management meetings. Oversee annual leave, sick leave cards. Raising and receipting invoices on Oracle, stationary requirements, booking travel and meeting rooms. Facilitating meetings and diary management. Support PA duties to associate directors. To support the transfer from existing hospital site to new move to the new hospital site at University Hospital Pebble Mill. Arrange transfer of services such as Neopost and franking machines to new hospital. Support travel pass issue for Centro/Network rail. To implement process for recruitment and interviews, from advert to ID checks through to employment on the NHS recruitment portal.

Responsible for monitoring both the Operational Services and Recruitment Services mail box. Administration support for a team of 35 within HR. Handling recruitment enquiries, raising and receipting invoices on Oracle, stationary requirements, booking travel, hotels and meeting rooms. Facilitating meetings and diary management. Supporting interviews and assessments. Certification of passports, visas and documents in line with the vetting procedure for new candidates. Entering non-standard requests on HRSS and updating document library on Engage system. To communication and liaise with outsourcers and employees.

To provide a comprehensive administrative and secretarial service to the staff within the Foodnet team and to act as PA for two joint heads of service. Demonstrating initiative and flexibility in planning own workload and that of the base. To take a lead on coordinating the admin service at St Patrick’s ensuring that there are weekly phone rotas and cover for holidays and study leave. To act in a professional manner promoting the organisation of the department, answering telephones, coordinating training bookings, copy and typing of letters, reports and newsletters, filing, ordering of supplies, making appointments, photocopying; Arranging meetings, booking venues and keeping diaries for two heads of service. To act as lead for the administration staff and estates office. To be responsible for all aspects of booking training for over 40 sessions at a time for 600 to 700 attendees – producing flyers, mailshots, venues, bookings sheets, phone calls, confirmation letters and certificates

To manage my own diary throughout the day and book subsequent appointments a month in advance. To prepare documentation and refer customers to relevant outside providers. To help customers over a period of 6 months to overcome barriers and move closer towards their goal. To interview customer and offer advice and support to help them to fulfil relevant actions along their journey back into employment. To undertake any relevant training to enhance my abilities within the role.

To provide administration and information support to the Regional Director/Regional Deputy Director so that operational services can be monitored, trends identified and performances indicated. Amongst my many duties I also provided support for producing documents & personal supervision notes of a confidential nature. I took hand written minutes for several types of meetings.Part of my organisational duties involved liaison with the Lord Lieutenants office – Buckingham Palace & the Birmingham Hippodrome to organise the smooth running of a Royal visit by Princess Anne in May 2009, which also involved the coordination of venue, catering and design/print of the invitations.

Providing a sign posting service and access point for people with health problems, having difficulty getting back into work, promoting health awareness within the community by managing projects, organising events, producing promotional material and attending venues to promote the aims of the department. Attending training courses to gain knowledge in order to pass on relevant and up to date information to clients, providing an efficient and professional service on behalf of the NHS.

Liaising with parents and external organisations: producing brochures, booklets and planning sheets for the Head Teacher. Organisation and arranging events. updating computer records and general administration.

Responsible for planning and setting up a Paramedic recruitment service in the Midlands area. The post involved: liaising with personnel departments and Health Authority Heads, recruiting paramedics to work in both temporary and permanent roles, administration and maintaining good client relations.I achieved a turnover of £230,000 in 1991 and £241,000 in 1992.

Responsible for all administrative procedures. Dealing with all incoming and outgoing correspondence to Doctors and hospitals throughout the UK and overseas, recruiting doctors to medical vacancies, typing general correspondence, dealing with statistical information, diary management and authorisation of timesheets.

Managing over 13 members of staff; responsible for the weekly takings, reaching sales targets, budgeting to ensure profitability, monitoring and ordering of stock, acted as customer liaison officer and personnel officer to all employees.