It’s all about relationships.With over a decade of experience in talent acquisition, I've learned that strong connections are the foundation of high-performing teams in both corporate and non-profit sectors. Adapting industry-leading recruitment methods, I excel in identifying top talent to drive organizational success.Drawing on 20+ years of leadership in roles like office manager and volunteer coordinator, I bring expertise in administrative support, office management, and customer service. This versatile skill set positions me well for administrative roles such as office manager and administrative specialist that align with my career goals.A notable achievement includes spearheading a volunteer program at CARES, where I managed the recruitment, training, and supervision of a team of volunteers responsible for providing essential administrative support and client transportation services. This initiative enhanced operational efficiency and saved thousands of dollars in transportation costs annually, allowing me to manage other projects. My focus on relationships drives impactful outcomes in roles blending administrative proficiency with a people-centric approach.
Bohemian Glasswear
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Small Business Owner And Artist And Antique Dealer And Script And Novel EditorBohemian GlasswearGeorgetown Township, Mi, Us
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Small Business Owner/Artist/Antique Dealer/Script And Novel EditorBohemian Glasswear Oct 2009 - PresentDowling, Michigan, United States• Founder of a successful business specializing in handcrafted fused glass jewelry. Orchestrate the entire process from design conception to production, marketing, and sales. Distribute products through art fairs and online platforms, fostering a loyal customer base and achieving consistent growth.• Established expertise as a dealer specializing in Mid-Century Modern lighting and barware. Curating a unique collection of vintage pieces, leveraging knowledge of design trends and historical significance to attract collectors and enthusiasts. Conducting sales through various channels, contributing to the preservation and appreciation of iconic design aesthetics.• Performed editing services for the documentary film "Facing the Wall" by Richard LaVere and detective novels by Augustine Meijer
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Human Resources SpecialistSpecial-Lite, Inc. Jun 2022 - Jan 2023Decatur, Michigan, United States• As part of a team, implemented comprehensive human resource programs at two manufacturing plants, with over 200 employees. Responsibilities included talent acquisition, conducting interviews, coordinating and performing drug testing, facilitating orientation sessions, health benefits administration, safety protocols enforcement, compliance training, employee relations management, retention strategies, terminations and event planning. • Acted as a key point of contact for employee inquiries regarding payroll, benefits, and other related matters, providing timely and accurate information to ensure employee satisfaction and compliance• Utilized Paychex to process and approve timecards, ensuring accurate and timely payroll processing, while also maintaining meticulous employee records to uphold data integrity and regulatory compliance -
Marketing AssistantDezignwright Sep 2013 - Nov 2017St Joseph, Michigan, United States• Proofread and edited catalogs, marketing and training materials for divisions within Whirlpool Corporation. Assumed responsibility for refining content to ensure accuracy, consistency, and alignment with brand standards. Additionally, crafted compelling copy to enhance product descriptions and promotional materials.• Provided voiceover narration for training videos, delivering clear and engaging presentations to facilitate effective learning experiences for employees across various departments• Conducted software testing to assess functionality, identify bugs, and enhance user experience, contributing to the development of efficient and user-friendly applications• Conducted competitive analysis to gather insights into industry trends, competitor strategies, and market dynamics, informing strategic decision-making processes and supporting the development of competitive marketing initiatives• Planned and executed corporate events and team-building exercises to foster a collaborative and cohesive work environment, promoting employee engagement and morale -
Office Manager/Volunteer CoordinatorCommunity Aids Resource And Education Services Jun 2006 - Sep 2013Benton Harbor, Michigan, United States• Initiated and managed a volunteer program, overseeing recruitment, training, and supervision of volunteers tasked with providing administrative support and client transportation, thereby enhancing operational efficiency and client service delivery.• Led the recruitment, interviewing, hiring, onboarding, and training processes for new staff members, ensuring alignment with organizational goals and standards• Effectively managed inventory, optimizing stock levels and procurement processes to support organizational needs and minimize waste• Authored engaging social media posts to promote organizational initiatives and engage with the community, enhancing brand visibility and fostering positive relationships• Maintained confidential client records in compliance with HIPAA regulations, demonstrating a commitment to privacy and data security• Demonstrated strong organizational skills by prioritizing daily tasks, exercising independent problem-solving and decision-making, and effectively managing multiple computer screens• Coordinated the annual Angel Tree program in collaboration with Whirlpool Corporation, orchestrating logistics and fostering community engagement and support for the initiative -
Office Manager/Customer Service SpecialistStrefling Insurance Agency, Inc. Aug 1999 - Jan 2006Bridgman, Michigan, United States• Provided personalized insurance policy quotes to clients, demonstrating expertise in various insurance products and tailoring coverage options to meet individual needs and preferences• Led the recruitment, interviewing, onboarding, and training processes for new hires, ensuring a smooth integration into the team and alignment with organizational goals and standards• Maintained meticulous client files, organizing documentation and correspondence to ensure completeness and accessibility for reference and compliance purposes• Managed the end-to-end process of insurance applications and claims submissions, facilitating seamless transactions and timely resolution of client inquiries and requests
Susan R. Education Details
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Journalism -
Ferris State UniversityJournalism
Frequently Asked Questions about Susan R.
What company does Susan R. work for?
Susan R. works for Bohemian Glasswear
What is Susan R.'s role at the current company?
Susan R.'s current role is Small Business Owner and Artist and Antique Dealer and Script and Novel Editor.
What schools did Susan R. attend?
Susan R. attended Ferris State University, Ferris State University.
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