Susan Rosner Email & Phone Number

Winter Garden, Fl, Us

Lake Buena Vista, Florida, United States

Started as a stocker and moved to cashiering. Delivering exceptional customer service.

Orlando, Florida, United States

Oversaw accurate keying of all checks and deposits. Utilized knowledge of all banking rules, balancing all deposits with 100% accuracy.Promoted from Keyer to Balancer within a month.Achieved all quotas for speed and accuracy.

Lake Buena Vista, Florida, United States

Managed office logistics, multiple tasks, deadlines, priorities and coordinated necessary follow-up.Supported 10 leaders and prioritized their needs effectively.Managed and maintained 10 manager schedules with organization, consistency and efficienty. Proactively identifying scheduling conflicts and offering solutionsAssisted with acquiring art objects for display in attractions and resort hotels.Planned domestic and international travel; including preparing, filing and tracking expense reports.Acted as a casual buyer acquiring all office and kitchen supplies.Scheduled pargo repairs, distributed mail and entered security clearances.Shared subject matter expertise with other employees, and assisted with computer issues and equipment moves.Coordinated office moves and space.Scheduled and hosted Zoom meetings including presentation sharing.

Lake Buena Vista, Florida, United States

Entered 14,000 work orders a year into the Maximo system, which controlled repairs to attractions.Created a detailed manual to direct others on the complex steps involved in entering Maximo workorders.Ordered/received hundreds of parts and specialty items to maintain audio animatronics withinattractions, as well as, build new figures.Prepared monthly reports on attractions failures with graphs.Managed monthly executive level meetings from agenda creation, day-of-management, minutes and distribution of materials.Planned 2 recognition and team events per year.

Lake Buena Vista, Florida, United States

Oversaw calendar maintenance, ordered/received supplies, monthly sales reports, PowerPoint presentations, and ordered/inventoried mobile phones for all merchandise managers including the airport location.Researched a 20-page phone bill, saving Downtown Disney $12,000 a year.

Lake Buena Vista, Florida, United States

Oversaw calendar maintenance, travel arrangements/expenses, ordered/received supplies.Assisted in the preparation of special projects and presentations, materials, etc.Assisted with on-boarding new employees.Created the One Source database for the Magic Kingdom, the system for all showtimes in the park and updated it daily. Became a subject matter expert in One Source and helped the One Source Team with other projects.Entered reprimands into the EiSS system for Entertainment Cast Members, and distributed Entertainment department service awards.Entered parking clearances, security authorizations and coordinated all office moves.

Celebration, Florida, United States

Constantly checked outside travel vendors for competitive rates with Disney Travel Company.Arranged travel and answered phones.Acted as casual buyer for all office supplies and managed purchase orders.Responsible for taking meeting notes.