Susan Scheurer Email & Phone Number

•Support Instructional System Design for National Air Traffic Control Recurrent Training, encompassing both Instructor Led and Web-Based training, ensuring rigorous quality assurance and control throughout the project lifecycle•Collaborate with SMEs, crafting highly interactive learning solutions (e-learning, instructor-led training) tailored to specific learning objectives, significantly enhancing safety performance for air traffic controllers•Expertly work with Web Developer to utilize Storyline 360 to develop media-rich e-Learning modules and simulations, subsequently testing and deploying them on ELMs for seamless access•Provide vigilant quality assurance oversight during the development of instructional materials, transforming technical information into engaging learning materials, including lesson modules, digital interactives, user guides, audio and video scripts, storyboards, facilitator guides, and knowledge checks•Employ instructional design and adult learning principles to analyze, design, develop, implement, and evaluate instructional courses, assessments, and other learning deliverables for clients•Manage projects through their full development life cycle, setting clear timelines for each phase, and ensuring effective communication with key stakeholders•Produce and quality check deliverables encompassing all stages of the course creation process, from analysis and design documents (course outline, storyboards, prototypes) to final learning materials (Storyline courses, instructor-led resources), all in alignment with organizational objectives•Implement SOP Trackers to facilitate efficient task and deliverable tracking, ensuring streamlined project management

•Designs, modifies, and implements curriculum and presentations using instructional design models, including ADDIE, Bloom’s Taxonomy, Webb’s DOK, Project-Based Learning, and Backwards Design •Develops learning objectives, learning activities, and assessments, utilizing analysis, design, development, and evaluation to build scope and sequence based on the required standards for STEM•Leverages eLearning best practices to create a library of targeted interactivities in virtual environments •Digitizes multimedia content and resources for virtual and in-person trainings while integrating how-to videos, tutorials, pdf’s, technology tools, and learning management systems within presentations •Integrates guided lectures and training techniques with storyboards, participant guides, and curriculum•Supports 4 instructors with customized instruction plans, achieving 90%+ client satisfaction with projects •Researches and presents new approaches and EdTech tools in learning techniques while considering the 31 countries and 27 spoken languages throughout a diverse client base and staff•Executes content improvement strategies, focusing on curriculum, assessments, data analysis, and instructional strategies to improve content mastery and comply with individual education plans•Plans employee engagement initiatives with gamification and activities to build stronger team unity •Provides reports to leadership on course progress, trends, methodologies, and goals planned•Analyzes data on clients and courses to identify instructional gaps and strategize on improvements •Documents various data points with extreme accuracy, tracking participants’ performance•Compares virtual and in-person performance data, determining instructional strengths and weaknesses •Coordinates multiple projects and goals with a team to ensure quality and timeline achievement of client success, often involving a quick turn-around on products and projects

Waldorf, Maryland

•Delivered high-impact presentations and projects using training methodologies with co-instructors•Contributed to designing and implementing training schedules and projects for each client’s needs •Built relationships with stakeholders through routine calls to improve engagement and resolve conflict•Created detailed performance reports to evaluate the educational program for compliance purposes •Documented and analyzed data sets on the performance and progression of each client’s activity •Motivated clients to actively contribute and engage with projects, lessons, and interactive assessments

•Supported and instructed adult learners with self-paced modules and courses in Microsoft Office•Offered interpersonal customer service to de-escalate frustrated and overwhelmed adult learners•Provided troubleshooting and informal training to clients in need of assistance with technology

•Completed a year-long project as a manager to 4 graduate assistants throughout the department •Provided project plans, details, and deadlines along with schedules, shifts, and delegated tasks

M. Ed., Instructional Technology

B.S., Elementary Education

Aa, Communication Studies

Aa, Education

Tesol Certificate