I provided professional customer service with patients while executing adjustments, repairs, education, and sales of eyewear specific to each patient's needs. I developed sales orders, transmitted orders to the proper labatories, processed payments, filed vision inusrance claims, verified incoming jobs with correct orders and prescription, studied educational materials and trade information to be better informed as well as maintained clean displays and products.

I prepared legal documentation, answered phone calls, provided customer service, scheduled appointments, stored and retrieved files, navigated internet to websites for research and data entry, operated computer, scanner, copier, fax and postage meter and coordinated tax appointments.

A Front Desk Customer Service Representative specializing in greeting clients, answering phone calls, responding to emails, preparing mailings to clients, educating clients on services and financial literacy classes, data entry of client information, storage and retrieval of files, tracking data and preparing monthly reports, operating computer, scanner, copier, fax and postage meter as well as maintaining a clean and orderly reception area.

Established and maintain customer relations with clients, designed and sold framing presentations to highlight clients' artwork or treasures, assembled presentations using ordered materials and various tools, sales of decorative gift ware and collectibles, answered calls, educated clients regarding services and framing products, stocked store inventory, filed, cleaned and organized displays, operated computers for mat cutting, research, sales, invoicing and signage, recorded sales and handling cash.