Susan Stephens

Susan Stephens Email and Phone Number

Software Consultant @ Strategic Link Consulting
kennesaw, georgia, united states
Susan Stephens's Location
Atlanta Metropolitan Area, United States
Susan Stephens's Contact Details

Susan Stephens personal email

n/a
About Susan Stephens

Experienced in implementation, account management, analytics, training, database conversions, customer support, software consulting, and team leadership within software corporations.

Susan Stephens's Current Company Details
Strategic Link Consulting

Strategic Link Consulting

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Software Consultant
kennesaw, georgia, united states
Website:
slchq.com
Employees:
80
Susan Stephens Work Experience Details
  • Strategic Link Consulting
    Senior Project Lead
    Strategic Link Consulting Nov 2021 - Present
    Kennesaw, Georgia, United States
    Provide Tier 2 support. Provision New Clients to our SAAS platform. Work with Developers, QA, Team of Client Services and upper Management.Work with Max Touch Operations Team, coding LiveVox scripts using third party user interface with css and html.
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  • Max Touch Services
    Senior Project Leader
    Max Touch Services Nov 2020 - Jan 2022
    Kennesaw, Georgia, United States
    Project Leader for Operations-Analytics TeamHTML Designer for creating LiveVox scriptsSQL Data Analyst Jira Analyst for Operations Teams – Center of Excellence, Ombudsman, Voice of the Customer, ACS, Customer Success, and Loan Processing Teams
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  • Oversight
    Sr. Client Delivery Analyst
    Oversight Aug 2019 - Jul 2020
    Marietta, Georgia
    Data Analyst Implementing New Clients and Up Sales modules for the SAAS system.Analyze client accounting files from Oracle, Concur, JP Morgan, and other ERP systems. Work with Bank Card Feeds, Amex, Visa, MCWork with Client Engagement Manager, Client Success Manager and other co-workers for a successful implementation.
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  • Strategic Link Consulting (Acquired Trandotcom Solutions 2016)
    Project Leader Of Client Services
    Strategic Link Consulting (Acquired Trandotcom Solutions 2016) Dec 2005 - Aug 2019
    Kennesaw, Georgia
    Manage, implement, write SQL scripts, and analyze data conversions for new clients on our SaaS Financial software. Account Manager for clients. Providing consulting, resolving issues, provide support on A/R reconciliation and state auditing. Design and Develop SSRS Reports for Clients. Write Store Procedures for the reporting.Tier 2 support for Client Support.
  • Sedc
    Implementation Consultant
    Sedc Nov 1997 - Aug 2005
    Atlanta, Georgia, United States
    Implementation Lead for Utility Billing EMC, lead teams of 2-10 at client sites.Supervisor of Conversion TestingProject Implementation Manager/Support Desk
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  • Self-Employed
    Private Piano Instructo
    Self-Employed Sep 1985 - Nov 1997
    Marietta, Georgia, United States
    Organized and taught Adults and Children piano lessons throughout the Atlanta area. Weekly lesson plans.Scheduled semi-yearly piano recitals.
  • Self-Employed
    Music Director At Area Churches In Atlanta
    Self-Employed Sep 1985 - Nov 1997
    Marietta, Georgia, United States
    Lead Church Choirs rehearsals and performances throughout Atlanta.Orchestrated Holiday MusicWorked with local ministers choosing weekly congregational hymns.

Susan Stephens Education Details

Frequently Asked Questions about Susan Stephens

What company does Susan Stephens work for?

Susan Stephens works for Strategic Link Consulting

What is Susan Stephens's role at the current company?

Susan Stephens's current role is Software Consultant.

What is Susan Stephens's email address?

Susan Stephens's email address is su****@****tbi.com

What schools did Susan Stephens attend?

Susan Stephens attended Georgia State University, Ohio University.

Who are Susan Stephens's colleagues?

Susan Stephens's colleagues are Kush Jani, Steve Madden, John Schoenthaler, Jay Clark, Edward Toms, Phr, Ains, Hila S., Ganesh Madisetti.

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