Susan Thurman Email and Phone Number

Customer service is my number one priority. Responsible for answering customer emails, providing price quotes and samples, if requested. Placing orders and tracking to make sure they ship when confirmed. Operating systems: Made2Manage, Outlook, Excel and Word.

Besides scheduling patients in our Endocrinology clinics for three locations, I also worked as an administrative assistant for the Pediatric Pump Clinic and Endocrinology Department Physicians. Operating Systems Used: Epic, Word, Excel, and Cerner

*Scheduled appointments and maintained master calendar.*Oversaw daily functions. *Greeted visitors promptly and directed to correct locations.*Communicated with patients to resolve inquiries, schedule appointments and address billing questions.*Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.*Managed inventory and purchase of supplies for office operations.*Worked with patients to get… Show more *Scheduled appointments and maintained master calendar.*Oversaw daily functions. *Greeted visitors promptly and directed to correct locations.*Communicated with patients to resolve inquiries, schedule appointments and address billing questions.*Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.*Managed inventory and purchase of supplies for office operations.*Worked with patients to get pre-authorizations for Medicare and Medicaid and filed upon approval. Show less