Susan Tsang Email & Phone Number

• Reviews and evaluates medication orders by authorized practitioners and dispenses medication as per established procedure. Monitors drug therapy, maintains patient profiles, screens for potential drug interactions, allergies, and assures that appropriate dosages are prescribed.• Consults with physician and other health care professionals to discuss drug therapy regarding medication availability, formulary status, recalls, warnings, contraindications, interactions and incompatibilities. Provides drug information upon request and documents interventions accordingly.• Participates in Continuing Education Programs to keep abreast of the newest trends in drug therapy and to keep updated on the laws and regulations pertaining to pharmacy practice.• Maintains controlled drug inventory and assures accurate record keeping.• Reviews and evaluates monthly “trigger” medications to determine if there were any true adverse drug reactions (ADRs).• Prepares parental medications using aseptic technique in compliance with USP 797 and Joint Commission Standards. Document hood cleanings into Simplifi for each shift change. Complete competency in annual garbing and gowning fingertip test and media fill test. • Assist in the training for new technicians, interns, and pharmacists.• Assisted in the transition of an outdated clean room to a new ante and buffer room in compliance to USP 797 concerning gloving, gowning, and preparation of intravenous admixtures under the laminar flow hoods.

• Ensured ongoing compliance with all laws and regulations; ensure that the pharmacy meets or exceeds accreditation standards; and implement ‘’best practices’’ in all pharmacy activities.• Conducted patient profile monitoring as necessary. Resolved pharmacy client/patient concerns and complaints, and provided pharmacy client/patient counseling as needed.• Communicated with medical professionals with regard to client/patient status and response to medication, and when necessary to resolve client/patient issues.• Interacted with pharmaceutical manufacturers’ representatives as needed to maintain current knowledge of pharmaceutical products and to manage changes to formulary. Reported product incidents as required in accordance with Company policy. Documented and reported adverse events and products complaints per contractual obligations to pharmaceutical manufacturers.• Pursued continuing education programs appropriate to job responsibilities.

• Performed lab and chart reviews for appropriateness of drug therapy for the disease or diseases being treated, dispensed medications accurately and in a timely fashion for geriatric, adult, and pediatric patients. • Resolved questions regarding formulary and non-formulary medications, provided dosing and therapeutic recommendations that take patient age and kinetic variables based on literature, intervened and documented interventions to correct or improve pharmacotherapy. • Collaborated with technicians, nurses, residents, physician assistants, and attendings in providing well-rounded patient care in various units such as medical intensive care unit, cardiology, transplant, oncology, labor and delivery, nursery, and neonatal/pediatric intensive care units. • Prepared parental medications using aseptic technique in compliance with USP 797 and Joint Commission Standards. Completed competency in annual garbing and gowning fingertip test and media fill test. Documented hood cleanings into Simplifi for each shift change. • Kept up to date by reading and attending workshops, conferences, and Continuing Education programs to maintain professional competency.

Jackson Heights, New York

• Processed and dispensed prescriptions and vaccines, resolved third party rejections and drug utilization reviews, counseled and followed up with patients on their medications through Point Of Care and Electronic Quality Improvement Platform for Plans and Pharmacist Programs.• Resolved MIRIXA cases to provide patients with quality intervention to improve healthcare, reduced cost and enrolled patients in the One-Trip Refill Program to increase patient adherence.

Bronx, New York

• Provided general assistance to pharmacist: retrieved and delivered medication in a timely fashion, maintained adequate stock levels in the pharmacy, and verified invoices against medication shipments received and stored medications in appropriate locations. • Filled prescriptions for unit-dosing, prepared medications for both Pyxis and Omnicell automatic dispensing system and assisted in the training of new hires for pharmacy technicians and interns. • Compounded sterile intravenous and total parental nutrition admixtures in compliance with USP 797.• Compounded solutions, suspensions, creams and ointments individualized for patients’ use in compliance with USP 795 and per hospital’s in-house recipe and documentation.

Jamaica, New York

• Performed clerical duties for the Assistant Director of Environmental Health and Safety including periodic audits and inspections, liaised between research professors and laboratory supply vendors, and created purchase orders for all laboratory supplies for the research community• Maintained up-to-date chemical inventory for all labs using ChemTracker and inspected fire extinguishers on a monthly basis using TISCOR

Brooklyn, New York

• Processed and dispensed new prescriptions and refills. • Compounded custom medications to meet the needs of the specific patient population in compliance with USP 795 and managed inventory to maintain replenishment of stock.