The job was a mixture of data input (county court summonses, judgements, court lists, orders) dealing with customers at the counter, telephone enquiries, dealing with all sorts of customers and making sure they were happy with the responses giving them 100% customer service. Updating files and communicating with staff and dealing with any problems along the way.All administration work is processed within 5 working days with an accuracy target of 95%.I input all new Civil and Family… Show more The job was a mixture of data input (county court summonses, judgements, court lists, orders) dealing with customers at the counter, telephone enquiries, dealing with all sorts of customers and making sure they were happy with the responses giving them 100% customer service. Updating files and communicating with staff and dealing with any problems along the way.All administration work is processed within 5 working days with an accuracy target of 95%.I input all new Civil and Family cases. Process Bailiff warrant returns and take bailiff payments each morning. In relation to the court usher duties I process all stages of the list preparation from taking lists out of the diary, typing up lists on caseman (IT system), email to the appropriate persons involved, create proformas to attach to the files, get all files out for the District Judge list and make sure that the day before the files are in place with no missingInput all statistical data (BMS) accurately and pass to the manager within a certain deadline.Input all lodging documents onto caseman(IT system) and attach to the appropriate files.Court usher - Communicating with Council, Solicitors and general public and security guards, producing a good working relationship.Booking in names / representatives for the court hearings and organising the court list making sure everything runs smoothly. Escort patties into the Judges chambers when hearing commences.Organising people in order to make sure the list runs on time. If any potential problems occur / complaints I deal with them promptly and efficiently then I alert my manager.When dealing with the Circuit, District and Deputy Judges it is important that they are kept informed of the progress of their lists and make sure all requests are catered for. important to keep organised and make sure their list runs on time.Organization and communication are the key and I feel that I meet those requirements. Show less