*Knowledge of TJC, NCQA and URAQ standards.*Create and maintain provider credentialing records. *Provider point of contact for on boarding information and assistance with online application technical support. *

•Verification of primary source information for MD’s, DO’s, and Allied Health Professionals for appointment and reappointment for health plan enrollment for large hospital system according to NCQA/URAQ accreditation standards. •Create and update records in Morrissey database maintaining high degree of integrity with sensitive and confidential information. •Direct contact with providers for obtaining complete work history information, including malpractice and sanction reports. Reconciliation of information discrepancies to assure accurate reports. •Work with many individuals to acquire necessary materials and information, including, physicians, facility staff, professional staff and physicians’ office staff • Perform data entry into the database to ensure consistency and integrity of the data • Perform all functions according to established NCQA/URAQ policies, procedures, regulatory and accreditation requirements.

Banner Health Pre-Hire Specialist-8/2007-10/2013*Investigated professional licensing and education for applicants as part of the pre-hire background investigation.*Prioritized daily workflow and maintaining timely reports back to the end users.*Managed, updated and edited FRS (Flexible Research System) database, which was used to track all applicant information. *Created Power Point training presentations for professional licensing and education investigation protocols for newly formed department and charged with researching and reporting all discovered information to director of department.*Produced Excel spreadsheets used to quickly locate contact information, professions included and how to submit requests for documentation for schools and professional licensing organizations.*Regularly wrote emails and made phone calls to request further information and follow up on sanction reports to state licensing boards and national certifying agencies.*Provided administrative support to director in creating reports, writing training documents and formal correspondence.*Scheduled follow up appointments and information updated via Outlook for department regarding education and professional licensing investigations.*Analyzed, researched and provided written or verbal interpretation for any documentation regarding sanction reports from Homeland Security, Interpol, OIG/GSA/ DEA/FDA and state licensing boards.

*Taught students math skills necessary to pass the AIMS (Arizona Instrument to Measure Standards) exam required by all Arizona high school students for graduation.*Assisted students with test preparation skills either one on one or a part of a small group.*Wrote curriculum to emphasis AIMS testing skills.

Assisted teachers with 3rd grade student education. Also, instructed students in basic math lessons in split group classroom setting. Planned and taught lessons, in cooperation with teachers, to focus on segments of math curriculum