I am so much more than a "Customer Service Representative". So please, if you feel my skills meet what you are looking for, contact me for an interview. I would love to have that conversation! The kids are on their own and I am looking for a long term/forever job. Did I mention that I am dependable too? I am a people person who is also very organized, with a calm demeanor. In the past I have:run a small local businesswas assistant to a Human Resource Managerworked in different hospital departments - laboratory, education and nuclear medicinewaitress in a family restaurant and sports bar - eveningsPresident of a Co-Op Nursery SchoolCall Center customer service repAccount Liaison for Government accounts (wireless carrier) and received a Commendation from the former Governor for my servicesManaged 17 rental unitsStay at home momI am highly organized customer service professional with over 16 years in an office environment. Extensive background in account management, customer escalation and retention as well as research and analysis reporting. Strengths include time management excellent inter- personal skills analyzing and resolving pricing discrepancies as well as excellent attention to detail. I am passionate about building strong customer relationships, driving brand loyalty and increasing customer engagement. I am known to be a self starter, always going above and beyond.