Initiate, implement and facilitate day-to-day property operations, financial reporting, and tenant relations to achieve client goals and surpass their expectations. Emphasis is placed on high curb appeal and tenant retention. Current portfolio is just under eight hundred thousand square feet in addition to storm facilities. This position requires the identification and development of capital improvement projects, AIA contracts, change orders, tenant tenant build out inspections, tenant allowance packages and close out of jobs. Budgeting, forecasting and monthly reporting is completed in Yardi and MRI for both company owned properties, third party and global REIT investment group. In 2020 and 2022 I was awarded the Kingsley Excellence award for tenant satisfaction.

My portfolio consisted of up to eight commercial Principal Global Investor properties.I was responsible for creating the CAM expense portion of the annual budgets as well as overall management of all expenses throughout the year; I was responsible for monthly variance reports, AR and delinquency reports and assisted with tenant collections as requested. I managed the Energy Star program and implemented several special projects to aid in the reduction of trash consumption as well as water and electricity on the properties. I hosted all property walks with insurance companies and investors. The most rewarding aspect of my job was working directly with the service contracts and managing the teams of contractors performing work on the properties. I also enjoyed working directly with the tenants and managing all aspects of the leases.

Portfolio consisted of nine properties in McLean, Virginia with plan to assist the Town of McLean design and develop a towncenter of several million square feet. Properties included office space, retail centers, vacant, historical and class "C" buildings. Planned and coordinated operations and management of multiple commercial sites to achieve target objectives for financial, leasing, tenant relations and maintenance.Strong emphasis placed on building good tenant rapport by performing regular tenant visits and responding in person to all concerns.Reviewed and abstracted leases for input into Timberline software for legal review and accurate monitoring of terms and conditions; Proficient in MS Office Suite and Timberline.Managed all budgets, CAM billings, rent increase letters and collection reports.Worked personally with tenants on collection matters.Managed accounts payables with emphasis on implementation of cost saving procedures.Negotiated all service bids and contracts with strong follow up to ensure contract compliance.Managed all contractors, vendors and service providers. Walked all vacant units, set up punch lists and monitored service process.Evaluated properties and identified capital improvements and operating projects based on town center development plan. Responsible for facilities safety, equipment management and OSHA compliance.Worked hand in hand with governmental agencies for compliance to all local, state and federal regulations; Set up all repairs and handled re-inspections as needed.On call to respond in person to after hours emergencies assuring investor representation and correct direction of repairs while providing tenant reassurance.

Portfolio of class "A" UOA warehouse, light industrial, retail and office space in DC metro area. Specialized in newlydeveloped properties.Took charge of properties to complete start up issues & position each property on track for success. Worked through complex electrical, HVAC & utility issues upon takeover of bankrupt light industrial property coming in under budget & before deadline.Prepared budgets, CAM reconciliations, water and electric billings and management plans for all properties in portfolio.Responsible for negotiation & award of contracts to ensure top quality services that met strict budget requirements set by Boards on each property.Managed all service contractors, vendors and grounds personnel. Quality control & management of contractor insurance & service warranties for risk management & loss prevention. Performed property inspections resulting in the highest possible market value & maximum investment opportunities.Set up on site service programs and ensured compliance to all local, state and federal regulations. Worked through environmental issue by acting as liaison between EPA and granite manufacturer in order to avoid fines and prevent operational shut down.; Reconciled annual utility billings. Found $50k in outstanding monies owed. Worked through sensitive collection process to prevent undue hardship on delinquent tenants, while protecting interest of investors.Chaired six annual UOA meetings to present budgets, review pending legal matters and outline management plan for upcoming year.

Portfolio consisted of nine retail centers in Virginia and West Virginia.Established improved landlord/tenant relationships by building trust with corporate managers, accounting and legal departments.Responsible for a solid budgetary understanding of all properties in portfolio including preparation of monthly variance reports and reforecast.Tracked and enforced rent increases, collected rent, processed terminations and took action on delinquencies.Managed annual water, CAM, real estate taxes and insurance reconciliations. Upon review of payables, discovered lack of CAM reconciliation going back five years. Was able to work through issue and satisfy national tenant and prevent legal action against MTH Management.Set up and managed all vendor and service contracts resulting in best possible services at reasonable prices.Coordinated tenant moves, composed all tenant correspondence and responded to all incoming tenant, service, vendor and contractor concerns.Negotiated, coordinated and managed all maintenance and upkeep. Contracts included snow removal, roof repairs, electrical and plumbing, structural repairs, pest control, lot sweeping, porter services and other property related contracts.Managed Timberline upgrade for more efficient tenant management.

Personal Assistant to Northeastern Regional Property Director for $7.8 billion firm. Portfolio included twelve class "A" retail centers located in Maryland, Virginia, New Jersey and Pennsylvania with just under one million sf of commercialspace.Coded accounts payables & reviewed billings for cost comparison. Managed insurance certificates & sales reports.Coordinated maintenance and services.Assisted with delinquencies, budgets, variance reports, and annual CAM, tax and insurance reconciliations.Assisted with grand openings and coordinated tenant moves.Daily use of Timberline, MS Word and Excel.

Portfolio included multiple residential properties in Seattle area including condo conversions and residential properties under construction.Hand picked to be one of ten team members to privately assist overseas investor manage development projects.Managed sites from ground breaking and preleased high-end units from site plans and drawings.Inspected all units to ensure compliance with build out plans.Coordinated and managed all tenant moves; relocated tenants to other company owned facilities during condo conversion and properties being revitalized. Coordinated and managed special events for marketing and leasing.Inspected properties and set up repairs for grounds, buildings and individual units.Responsible for budget tracking, accounts payables/receivables, payroll, lease enforcement, money collection, as well as supervision of staff and contractors.Prepared contracts between investors and tenants.