Susana Cruz
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Susana Cruz Email & Phone Number

Product Owner - Digital Experience Platform (DXP) at euroconsumers
Location: Lisbon, Lisbon, Portugal 7 work roles 12 schools
1 work email found @deco.proteste.pt LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email s****@deco.proteste.pt
LinkedIn Profile matched
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Current company
euroconsumers
Role
Product Owner - Digital Experience Platform (DXP)
Location
Lisbon, Lisbon, Portugal
Company size
131 employees

Who is Susana Cruz? Overview

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Quick answer

Susana Cruz is listed as Product Owner - Digital Experience Platform (DXP) at euroconsumers, a company with 131 employees, based in Lisbon, Lisbon, Portugal. AeroLeads shows a work email signal at deco.proteste.pt and a matched LinkedIn profile for Susana Cruz.

Susana Cruz previously worked as Head of Digital Brand and Experience - Marketing at Deco Proteste and Country Management Team Member at Deco Proteste. Susana Cruz holds Master Program Of Leadership from Porto Business School.

Company email context

Email format at euroconsumers

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{first_initial}{last}@deco.proteste.pt
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AeroLeads found 1 current-domain work email signal for Susana Cruz. Compare company email patterns before reaching out.

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Profile bio

About Susana Cruz

- Senior Manager experienced in Communication for over more than 20 years. - With strong analytical skills, specialized in Marketing (owned media) and Digital Strategy.- Certification in Project Management with focus on digital innovation and customer centric solutions. - Responsible for managing teams for transformation.- Contact with international markets (Spain, Italy, Belgium, and Brazil).- Initiative-taking, organized, curious, purposeful and achieving person, with teamwork orientation.

Listed skills include New Media, Journalism, Social Media, Editorial, and 25 others.

Current workplace

Susana Cruz's current company

Company context helps verify the profile and gives searchers a useful next step.

euroconsumers
Euroconsumers
Product Owner - Digital Experience Platform (DXP)
Lisbon, PT
Website
euroconsumers.org
Employees
131
AeroLeads page
Company profile
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7 roles

Susana Cruz work experience

A career timeline built from the work history available for this profile.

Product Owner - Digital Experience Platform (Dxp)

Euroconsumers

Lisbon, PT

Head Of Digital Brand And Experience - Marketing

Current
Deco Proteste

Lisbon, Portugal

  • Responsible for DECO PROteste brand, owned media communication, loyalty program and CRM.
  • Website traffic generation for conversion and promotion of services usage via digital channels.
  • Developed and implemented customer experience strategies and initiatives to enhance customer satisfaction, loyalty, and retention.
  • Collaborated with cross-functional teams to ensure a seamless experience across all touchpoints.
  • Managed a team with 8 people, mentoring them in best practices for goals achievement.
Oct 2023 - Present

Country Management Team Member

Current
Deco Proteste

Lisbon, Portugal

  • Directly report to Country Manager.
  • Advisory for business digital scaling.
Jun 2022 - Present

Online Services Director

Deco Proteste

Lisbon, Portugal

  • Defined DECO PROteste local team strategy.
  • Managed the digital channels (websites, social media, newsletters, forums, apps...), ensuring consistency of communication and tone of voice in information and services.
  • Website qualified traffic for conversion and promotion of services usage by our members (loyalty), and reporting.
  • Analysis of customer feedback to implement changes that increased customer satisfaction.
  • Contact with Online Services teams at multinational level.
  • Participation of Euroconsumers in the Web Summit.
Jan 2015 - Sep 2023

Editorial Online Team Leader

Deco Proteste

Lisbon, Portugal

  • Managed the Editorial Online team.
  • Weekly meeting for content selection and website publication with a multidisciplinary team.
  • Continuous improvement of the website performance based on data analysis, search engine optimization, usability studies and satisfaction surveys.
  • Contact with Editorial Online teams at multinational level.
  • Online content editing (www.deco.proteste.pt).
  • Newsletters sending.
Jan 2014 - Dec 2014

Editorial New Media Coordinator

Deco Proteste

Lisbon, Portugal

  • News writing and content editing for the website (www.deco.proteste.pt).
  • Selected and published content for newsletters.
  • Social media management.
  • Weekly meeting for content selection and website publication with a multidisciplinary team.
  • Continuous improvement of the website performance based on data analysis, search engine optimization, usability studies and satisfaction surveys.
  • Contact with Editorial Online teams at multinational level.
Jan 2010 - Dec 2013

Business Owner Of Euroconsumers Group Websites

Euroconsumers

Lisbon, Portugal

  • Collaboration with project management for new implementations at the websites.
  • Translated strategy into requirements, by combining business and users’ needs for 4 markets: Portugal, Spain, Italy and Belgium.
Jan 2017 - Jan 2019
Team & coworkers

Colleagues at euroconsumers

Other employees you can reach at euroconsumers.org. View company contacts for 131 employees →

RF Rita Ferraz Rita Ferraz Colleague at EuroconsumersBaiao, Porto, Portugal, Portugal View → AF Ann Fasseel Ann Fasseel Colleague at EuroconsumersAalst, Flemish Region, Belgium, Belgium View → LF Luis Falcon Luis Falcon Colleague at EuroconsumersBrussels Metropolitan Area, Belgium View → HP Hugo Pombo Hugo Pombo Colleague at EuroconsumersLisboa, Lisbon, Portugal, Portugal View → CB Clara Berlanga Clara Berlanga Colleague at EuroconsumersMadrid, Community Of Madrid, Spain, Spain View → JM Jekatyerina Maszlova Jekatyerina Maszlova Colleague at EuroconsumersBrussels Metropolitan Area, Belgium View → MH Matthieu Huybrechts Matthieu Huybrechts Colleague at EuroconsumersBrussels Region, Belgium, Belgium View → LB Ludo Binnard Ludo Binnard Colleague at EuroconsumersAntwerp Metropolitan Area, Belgium View → JG Jorge Gallego Jorge Gallego Colleague at EuroconsumersGreater Madrid Metropolitan Area, Spain View → RM Rui Mendes Rui Mendes Colleague at EuroconsumersPortugal, Portugal View →
12 education records

Susana Cruz education

Training, Fale Menos, Influencie Mais - Comunicação E Liderança

Carla Rocha Comunicação

Training, Google Ads And Seo

Marco Gouveia - Escola De Marketing Digital

Training, Leadership Development Program (Coaching Sessions)

Jason Associates

Training, Social Media Marketing

Upskills, Lda

Postgraduate Degree, Consumption Rights (By Modules)

University Of Lisbon

Juridical Situation of Consumption in general, Special Juridical Situations of Consumption II and Consumer and Society of Information

FAQ

Frequently asked questions about Susana Cruz

Quick answers generated from the profile data available on this page.

What company does Susana Cruz work for?

Susana Cruz works for euroconsumers.

What is Susana Cruz's role at euroconsumers?

Susana Cruz is listed as Product Owner - Digital Experience Platform (DXP) at euroconsumers.

What is Susana Cruz's email address?

AeroLeads has found 1 work email signal at @deco.proteste.pt for Susana Cruz at euroconsumers.

Where is Susana Cruz based?

Susana Cruz is based in Lisbon, Lisbon, Portugal while working with euroconsumers.

What companies has Susana Cruz worked for?

Susana Cruz has worked for Euroconsumers and Deco Proteste.

Who are Susana Cruz's colleagues at euroconsumers?

Susana Cruz's colleagues at euroconsumers include Rita Ferraz, Ann Fasseel, Luis Falcon, Hugo Pombo, and Clara Berlanga.

How can I contact Susana Cruz?

You can use AeroLeads to view verified contact signals for Susana Cruz at euroconsumers, including work email, phone, and LinkedIn data when available.

What schools did Susana Cruz attend?

Susana Cruz holds Master Program Of Leadership from Porto Business School.

What skills is Susana Cruz known for?

Susana Cruz is listed with skills including New Media, Journalism, Social Media, Editorial, Editing, Digital Marketing, Magazines, and Digital Media.

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