Susan Adams Email & Phone Number

• Management and promotion of all benefits and wellness efforts, including renewals, Open Enrollment, leave of absence and system integrations with the current HRIS (Paycom) while being POC for all broker and vendor.
• Assist with Employee Relations concerns while ensuring proper fulfillment of procedures and detail recovery of the network’s ER management plus Workers' Compensation and Unemployment reporting.
• Oversee and supervise the duties and responsibilities held by the Sr. Human Capital Specialist and temporary seasonal employees. Projects include full onboarding/offboarding, surveys, policies, etc.
• Reporting compliance and organized training for all locations (11 campuses across Cook and Lake county Illinois plus Washington, DC) and governmental programs.
• Successful auditing and processing of bills and invoices for the Accounting Department.
• Work in conjunction with the Talent, Finance, Advancement and Teaching & Learning Teams on a daily basis.

Chicago, Illinois

• Contracting at an elementary charter school network comprised of 10 locations in Cook and Lake Counties.
• Systematically handling Employee Relations concerns while ensuring proper fulfillment of procedures and detail recovery of the network’s ER management plus Workers' Compensation and Unemployment reporting.
• Management and promotion of all benefits and wellness efforts, including renewals, Open Enrollment and system integrations with their current HRIS (Paylocity and Bswift).
• Reporting compliance for all locations and governmental programs.
• Successful auditing of bills and invoices for accounting.
• Organize network required training for government compliance.

Chicago, Illinois

• Contract position for non-profit grant/trust organization.
• Performed full-cycle recruitment to include assisting with the establishment of job descriptions, conducting the intake meetings with managers, marketing job opportunities, sourcing candidates, and coordinating and.
• Acted as a resource for benefit and HR compliance. Kept management advised of potential problem areas and recommended/implemented solutions as appropriate.
• Assisted with performance management process and all aspects of compensation research and administration.
• Created and maintained manual and electronic employment files/records in all human resources and third party administrator databases.
• Managed the biweekly payment of billing to various benefit vendors, assisting with the audit process and manual electronic filing system.

Chicago, IL

• Transitioned from HRIS Coordinator within seven years of employment.
• Responsible for full-cycle recruitments (i.e. Intern Program, Police, IT, Finance, Engineering and Mechanical Departments, etc.) by sourcing resumes for qualifications, making candidate initial phone screenings.
• Coordinated and oversaw the weekly New Hire Orientation and, previously, the quarterly Phase II Orientation; helped to streamline the on-boarding process with the new ATS system (Kronos).
• Updated job boards on agency's multiple shareholders websites (i.e. ZipRecruiter, DICE, Indeed, schools/university sites, etc.) for current employment opportunities.
• Supported the Director of Client Services, Generalists and Senior Generalists on creating job descriptions, pre-screen questions, the setup for both candidates and new hires and other administrative duties.
• System Administrator for the agency's talent acquisition program (Kronos); participated in its implementation.

Chicago, IL

• Promoted from Benefits/Payroll Assistant within seven months of employment.
• Performed mass updates of confidential employee information within HRIS systems (ADP & Kronos) for over 4,000 employees across North America.
• Helped with the implementation of a new HRIS system (UltiPro).
• Troubleshot and conducted regular quality checks to ensure company integrity and accuracy.
• Developed and maintained processes to improve service level and overall efficiency within the HR team and account managers.
• Worked simultaneously with Payroll, Benefits and Human Resources to promote teamwork, providing exceptional customer service to employees and managers.

Northlake, IL

• Promoted from Human Resource Assistant within three months of employment.
• Provided assistance to the Benefits Manager with the daily responsibilities of managing all employee health benefits for over 3,000 employees across North America.
• Maintained all confidential information with the benefit vendor websites.
• Assembled materials for and conducted new hire orientations.
• Assisted with the coordination of annual Open Enrollments.
• Processed payroll deductions and expense reports.

Chicago, IL

• Guided undergraduate and graduate students with the financial aid process.
• Conducted extensive proofreading and processing FASFA forms, plus finding eligibility for federal and/or state grants and loan programs to help fund their education.
• Managed audits, semester spreadsheets and calculations.
• Direct clerical assistance to the Director of Financial Aid and the University Provost.
• Supervised Federal Work Study Office Aids.

Greater Chicago Area

• Entered United States direct mail information onto the company’s system.
• Analyzed, paraphrased and proofread categorized pieces for the viewing of competing businesses and perspective buyers.

Bachelor Of Arts (Ba), Graphic Design

Pastoral Studies/Counseling

Activities and Societies: Fr. Augustus Tolton Scholar and Peacebuilders Initiative Mentor

Theological And Ministerial Studies

Activities and Societies: Institute for Black Catholic Studies Scholar

Graphic Design

Activities and Societies: Paw Prints Dance Team

General Diploma, College Prep

Activities and Societies: Pom-Pom Team, Concert Choir, Senior Girls Council, Yearbook