• Led business meetings to gather requirements and proposed cost-effective solutions involving technical changes related to Cloud platforms and system integration with the interoperability framework.• Consistently performed analysis and created business/functional requirements utilizing Agile methodology• Partnered with stakeholders across different business units and delivery leadership to help identify scope of project and impact across all domains• Collaborated with business operations, stakeholders, Product Owners, and Project Managers to enhance the member experience.• Recommended workflow improvements to improve efficiency and effectiveness of business processes and identified areas for improvement• Collaborated with business and IT management to facilitate and optimize delivery of projects and assured adherence to Enterprise Delivery Framework• Supported the development and management of project timelines, milestones, and roadmaps.• Assisted with QA and UAT by reviewing test cases and verifying that results met expectations.• Provided Production support to Clients• Collaborated with Scrum team to help drive requirements

• Collaborated with business and development to assess and identify gaps during system migration of a clinical tracking tool to Molina systems• Collaborated with Project Managers, Developers, and both internal and external stakeholders to evaluate, analyze, and assess requirements while minimizing risks.• Conducted QA testing to ensure optimal usability.• Supported UAT by conducting functional and regression testing to ensure successful deployment.• Leveraged JIRA to capture requirements, create user stories, track defects, and prioritize requirements• Provided Production support to Clients

• Led medium to large sized projects by managing project scope, facilitating meetings, determining priorities, and ensuring on-time delivery of tasks• Provided and supported implementation of business solutions by understanding and gathering business requirements, creating/refining user stories, defining acceptance criteria, and identifying system impacts• Collaborated closely with development and internal team to provide efficient, cost-effective solutions and a high-quality product delivery• Performed analysis, GUI testing, batch file/load testing, to determine root cause and recommend solution• Developed test strategies, executed test cases, documented results, and ensured all objectives met• Performed functional and automated regression testing to ensure system performance of Pharmacy Benefit Management and Clinical Tracking applications.• Actively participated in Scrum team activities, including daily stand-ups, sprint planning, and retrospectives.

• Collaborated with development and internal team to ensure understanding of requirements and system impacts• Created test strategy and test case documentation to outline scope of testing based on defined business requirements• Executed functional testing to ensure all requirements were met• Performed regression testing including automation to ensure system reliability• Researched system defects to determine cause, executed database queries, and provided quick turnaround in production for business clients• Provided training and support to new hires with pharmacy application, business processes, and other applications