Susan Benjamin Email & Phone Number

Cambridge, MA

Medford, Massachusetts

Responsible for managing the request for proposal (RFP) process writing to the full scope of Tufts Health Public Plan (THPP's) Medicaid product offerings. Work with key stakeholders to capture business strategy, value propositions and win themes into proposal responses. Work closely with Subject Matter Experts (SMEs) to articulate key messaging of the.

Leads the organization, planning, writing and submission of large multi-solution commercial and government proposals including coordinating internal resources, identifying product and service advantages, and distinguishing competitive positions aligned with company and sales strategy.APMP Foundation Level certified.

Boston, MA

Provided implementation project management for Patient Accounting, Patient Management and Practice Management Systems which included Keane PATCOM, McKesson HBOC MediPac and GE Flowcast systems.Worked closely with end-users and vendors to implement new system solutions within the healthcare enterprise.

Greater Boston Area

Managed all phases of Clinical and Financial Health Information systems for multiple accounts including developing work plans, conducting kickoff meetings, configuring the system, software testing, training and on-site live support meeting customer requirements for on time delivery and satisfaction.