Susan Kelly Email & Phone Number

Boston, Ma, Us

The Public Health Hospital System consists of 4 multi-specialty hospitals and the State Office of Pharmacy Services (SOPS). Together, in conjunction with the Department of Public Health, we maintain, protect, and improve the health and well-being of citizens of the Commonwealth. Through a combined focus on delivery of health care services to special populations, education, and research, we serve as a catalyst for change in the health care system by developing and modeling new treatment programs and responding to emerging health needs.Our 4 Joint Commission Accredited hospitals collectively serve an average daily census of over 700 patients. These hospitals serve as a safety net for the Commonwealth’s most vulnerable patients whose complex medical and psychiatric needs include but are not limited to traumatic brain injury, neurologic disorders, and medical-behavioral care. Private sector facilities are not accustomed to providing extended care for patients with multiple co-morbidities. We also support the Department of Corrections through the collaborative management of a secure inpatient unit located at our Jamaica Plain campus (Lemuel Shattuck). The State Office for Pharmacy Services, located on the Tewksbury Hospital campus, provides pharmacy services to 43 health and correctional facilities across the Commonwealth servicing a population in excess of 22,000 lives.

Charlestown, Massachusetts

Health Care Finance Solutions (HCFS) primarily focuses on developing and operationalizing revenue and savings initiatives that support Medicaid agencies, Health and Human Service agencies and municipalities. Health care is more complex than ever, demand for the Center's expertise is increasing dramatically, states and municipalities across the country are discovering the value of our research and technology capabilities, savings initiatives, and comprehensive claiming services. Our team believes that there is no single public vendor or combination of vendors, that performs the scope of savings and revenue projects that HCFS achieves on behalf of state health and human service agencies. Public programs are best run by dedicated public employees working in the public’s interest. As a result, we believe it is critical that state governments develop a greater capacity to maintain operational control over core public agency functions. We lend our assistance, whether advisory, consultative, or operational, to help states meet that goal. Today HCFS is working in public partnerships with 18 states to enhance health care financing operations.WE ARE:• Committed to improving the provision of health care services for individuals and families nationwide• Determined, as public employees, to protect resources and create sustainable solutions for health care financing• Focused on saving and recapturing state and local health care dollars

Boston, Massachusetts

The Committee for Public Counsel Services (CPCS) oversees the provision of legal representation to indigent persons in criminal and civil court cases, and administrative proceedings in which there is a right to counsel. As a public agency, CPCS received an excess of $145M of allotted funds from the Judiciary budget. Directly reported to the CFO: - Daily Management: - Accounts Payable - Thirteen (13) FTEs - Director, Senior Payment Analysts, Payment Analysts, Vendor Specialists, Accounts Payable Assistants, and Senior Administrative Analysts. • Two (2) separate operations: Traditional payments - Private Bar Attorneys, Interpreters, Investigators, Psychiatrists, Psychologists, Technology Experts, Witnesses. Court Cost payments - photo copying, process servers, couriers. - Facilities – Two (2) FTEs – Director and a Facilities Manager • 26 Locations encompassing 56 offices throughout the Commonwealth • Leases in excess of $5.8M - 1-10 year renewal terms depending on ability to consolidate locations, maximize efficiencies, and co-locate operations. - Management of CPCS procurements in accordance with Commonwealth policies, procedures and best practices- Execution of all agency Requests for Proposals / Responses (RFR/RFP).- Integral role in the development of an agency Internal Control Plan and its continual progression as a live document and annual updates. - Ensured the staff adhered to established policies and procedures, and were provided with the proper tools and equipment necessary to be successful. - Evaluated performance, resolved conflicts, and motivated, coached and maintained quality measures.

- As integral member of Department Senior Leadership, demonstrated teamwork and commitment to the overall success of the Department. - Controlled Annual Budget for Clinical Practices, Administrative, Educational, and Research Support Operations.• $72M in GPSR – including over 74,000 visits and 64,000 procedures. (Hospital and BWPO budgets)• $36M in expenditures disbursed across 33 operating departments and 12 various locations for administrative, educational, clinical and research operations. • The Department of Dermatology ~ 178 full-time equivalents ~ 50 faculty and ~ 160 support staff. • $4.6M of active grants.• $8.0M of investments.- Provided oversight and strategic direction to the Department based on financial results, coordinated reporting monthly and ad hoc reporting as necessary.- Formalized timely preparation of annual financial plan, including revenue, operating expense, capital budget, and cash flow plans.- Devised business plans and financial impact analyses for new programs, changes in physicians, staff, etc. Identified risks and opportunities, understanding base assumptions for strategic growth.- Responsible for the accuracy of financial statements, both actual and budget. - Coordinated deadlines so that all information was received and vetted by appropriate members of Department leadership prior to submission deadlines. - Translated information from budget, accounting, and analytic processes into effective communication tools for multiple audiences, including senior leadership and physicians. - Controlled day -to-day management of at least one direct report and indirect management of up to ten Project Coordinators, Project Managers & Senior Project Managers.

Boston

- Advocated, coached, educated, informed and resolved budgetary needs for Brigham and Women’s Hospital Administration, Marketing, Surgical Services, and Ancillary Services Department’s. - Led project team and executed the implementation of SRC Business Planning, (now known as Business Objects Planning), a new budget system for Brigham and Women’s Hospital.- Produced monthly variance analysis and support, coordinating with multiple Department Administrators and Vice Presidents to identify risks and opportunities, understanding base assumptions for strategic growth of the Departments.- Established reporting for all levels of hospital leadership as well as Partners leadership regarding the financial risks and opportunities for Brigham and Women’s Hospital.

Boston

- Developed, reviewed, and monitored monthly budget expenditures for Operations Division which included: Emergency Department, Ambulatory Care, Patient Accounts, Admitting, Diagnostic and Therapeutic Services, Professional Administration, Information Systems, Materials Management, Contracts, Pharmacy, Physical Facilities, Nutrition Services, Clinical Logistic Services, Managed Care, Security, Marketing, and Regulatory Compliance.- Successfully coordinated and completed preparation and presentation materials for budget presentations to the Boston City Council Members and distribution to area managers.- Integral involvement in preparation and distribution of interim budget for the merger of Boston City Hospital and Boston University Medical CenterPerformed variance analysis and prepared monthly reports on expenditures and encumbrances and projected for the remainder of the fiscal year.- Prepared information weekly related to average daily census and monitored travel expenditures for entire organization. - Completed ad hoc reporting as requested and required

Boston

- Analyzed monthly income statements for the Treasury and Corporate Administration Divisions which included: Internal Audit, Quality Assurance, Strategic Planning, Human Resources, Credit Policy and Corporate Communications.- Successfully communicated all budget to actual variances to the Corporate Accounting Division Managers. - Completed budgets for the Corporate Administration Division. Served as liaison between the Budget Division and the Corporate Administration and assisted individual Group Controllers in preparing their budgets and presentations. - Effectively managed time and workload of cooperative students while meeting personal deadlines for assigned workload - Designed a system generated report used for the completion of schedules published in monthly Financial Reporting- Performed reconciliation reporting for various asset and liability accounts- Completed ad hoc reporting as requested and required

Greater New York City Area

- As a member of the Corporate Finance Office, responded to global Management inquiries regarding individual Profit and Loss statements.- Prepared monthly 10Q, running rate analysis and fixed expense reports for Senior Management using LOTUS 1-2-3 software.- Forecasted monthly projections for fixed expenses and quantified these projections to Senior Management- Completed ad hoc projects as assigned.

Bachelor’S Degree, Business Administration And Management, General

Activities and Societies: Iota Delta Chi, Student SenateI was a member of Iota Delta Chi sorority, and the Student Government. I was also.

London Internship, Economics

I participated in Boston University's London Internship program where I spent a semester in London, England. I completed 16 credits.