Susan Gannon Email & Phone Number

Executive Assistant for Auto Casualty Solutions, Mitchell InternationalMarch 2003-PresentThree distinct areas of responsibility include Exec/admin support, meeting/event planning and office managementExecutive/Administrative Support: Manage complex calendar and meeting schedules for the Senior Management Team; provide administrative support to approximately 150 employees in the Mitchell Medical Division including the Senior Management Team (1 EVP, 2 SVP, 4 VPs); arrange domestic travel, ground transportation and hotel accommodations for members of the Senior Management Team; compose correspondence, maintain spreadsheets for various projects and prepare presentations for quarterly executive meetings and customer visits; and process expense reports for the Sr. Vice President/General Manager. Meeting and Event Planning: Organize meetings, both onsite and offsite for departments within Mitchell Medical including department meetings, all employee meetings, customer meetings, sales and service summits. Number of participants range from 10 to 170 people. Manager of all aspects of the events including budget management, vendor management (audio visual, destination management, transportation and lodging) and registration and speaker management, if needed.Office Management: Provide human resources support for Mitchell Medical departments with onboarding and termination of full time employees and contract labor; liaison with Facilities Dept to maintain workspaces, furniture and equipment as well as manage the space assigned to the Medical Division within the headquarters building; maintain marketing supplies and amenities for customer visits and meetings; purchase office supplies and small equipment for the Medical Division.

Executive Assistant to the President & Chief Operating Officer 3/02-3/03Arranged domestic and international travel, ground transportation and hotel accommodations. Managed complex calendar and meeting schedule. Maintained corporate calendar of monthly company-wide meetings. Composed correspondence, prepared presentations and maintained spreadsheets for projects, meetings and customer visits. Organized catered events and meetings, both on and off-site with 10 to 50 participants. Performed numerous tasks in the role of Personal Assistant with expanded responsibilities outside of the office environment.

Executive Assistant to the CFO and VP of Human Resources 6/01-3/02Arranged domestic travel, ground transportation and hotel accommodations. Managed complex calendar and meeting schedules for both executives. Assembled information packages containing detailed financial reports sent monthly to the Board of Directors. Composed correspondence, prepared presentations and maintained spreadsheets for routine and non-routine meetings. Responsible for corporate charge accounts. Organized catered events and meetings, both on and off-site, with 10 to 150 participants. Back-up for Executive Administrator to the Chairman and CEO.

Executive Assistant to the Executive VP of Sales, Product Management,Marketing and Customer Service 7/97-6/01Arranged domestic and international travel, ground transportation and hotel accommodations. Managed complex calendar and meeting schedules. Composed correspondence, prepared presentations and maintained spreadsheets for routine and non-routine meetings and customer visits. Organized catered events and meetings, both on and off-site with 10 to 100 participants. Provided back-up and support to administrators of direct report in their absence or as needed.

Sr. Administrative Support Coordinator – Editorial Department8/92-7/97Provided administrative support to 60+ members of the Editorial Department including the Sr. Vice President and Editor-in-Chief and his direct reports (2 vice presidents and 3 managers). Arranged domestic travel, ground transportation and hotel accommodations for the Sr. Vice President, his direct reports and 8 Labor Editors. Coordinated and managed complex calendar and meeting schedules for the entire department. Composed correspondence, prepared presentations and maintained spreadsheets for routine and non-routine meetings and customer visits. Organized catered events and meetings, both on and off-site, with 10 to 120 participants. Recorded and transcribed minutes for various meetings and special projects. Processed labor production reports and timecards for Editorial Department.

Marquette University • Milwaukee, WI 1983-1992Administrative Secretary to the Dean of the College of Business AdministrationFull secretarial support for the Dean including domestic and international travel and accommodations, daily correspondence and speeches utilizing machine transcription, managed daily calendar and arranged local and international conference calls and assumed responsibilities of Administrative Assistant to the Dean in her absence. Acted as Administrator for the Peter Favre Forum, a group of 250 local business professionals who met monthly for discussion on theological, philosophical and moral issues. Average meeting attendance was approximately 65-80 people.

History

Education record