Client Services Director
CurrentResponsible for TwentyCi's retail division & the programmes executed across both acquisition and retention. I am also a key member of the Operating Board which is responsible for driving our business forward & evolving what we deliver for clients.Programmes are multi-channel – typically a mix of direct mail, email, mobile advertising, and social. My passion is rooted in data & insights with my focus being on testing, true measurement & programme refinement to ensure that our clients get the best return for their investment.