Implement and support tools utilized in the Credit Underwriting, Approval, and Portfolio Monitoring processes by more than 2,000 Users, based on in-depth understanding of Commercial Credit, Portfolio Management and Risk Analytics. • Lead a team of Business Analysts in design, development, definition of User requirements, support, reporting and project management.• Lead and influence capital allocation prioritization process for multi-million dollar technology budget within Risk Management.• Direct several technology development projects to provide new and/or expanded functionality, providing innovative solutions to support business requirements, while managing projects within budget and time lines.• Proactively research and develop recommendations from industry best practices, based on vendor evaluations and networking with peer Banks.• Participate in advisory panels and focus groups for industry leading software firms, providing input into product direction and sharing Best Practices within Bank and with Peer Banks.• Partner with Key Enterprise Technology group to provide oversight and guidance in the identification, prioritization and tracking of Risk Management technology initiatives and the development of the Risk Management MIS strategy.• Invited to speak at various internal and external seminars to provide training, best practices and industry expertise.• Reduced support costs and resolution time through the implementation of enhancements and improved support request process.• Lead focus groups to assess and prioritize enhancements.• Support, monitor and ensure the implementation of remediation efforts related to internal and external audit issues.• Act as trusted advisor to groups within Risk Management and Lines of Business.

• Served as core team member on the corporate reengineering team. Led the projects to develop and implement the tools to support the Reengineered Credit process. • Participated in the development of the Credit Process, including developing future process maps, documenting procedures and documenting and delivering training. • Full responsibility for staff management including professional development, performance evaluations, training and budgeting.• Managed annual capital expenditure budget for technology projects within Credit Risk Management line of business.• Negotiated vendor contracts and managed vendor relationships. • Managed several cross-functional projects.

• Provided support, development and implementation of software applications utilized in the Credit Underwriting process

• Provided User Support, user requirement definitions and training for Credit Management System, which was supporting Credit Administration and Sales.