Susan Eick Email and Phone Number
Susan Eick work email
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Susan Eick personal email
Highly motivated telecommunications engineer with over 25 years of experience including software development, test, integration and support.Field customer support expertise. Excellent vision and knowledge on how customers use products in the field.Utilized aggressive validation plans and strategies in Customer Acceptance of professional services delivery - integration, upgrades, ongoing network support.Effectively work across multiple Nokia and customer organizations in providing End to End solutions to our customers. Proficient problem-solver who can balance business and technical perspectives to develop practical solutions.Specialties: testing and integration, C++/C software development, software architecture, knowledge of telecommunications standards
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Professional Services EngineerNokia Jan 2017 - PresentNaperville, IlHands-on customer facing support for all large telecom service providers with emphasis on quality, including: integrating Nokia smallcell femto gateways and bringing online quickly and flawlessly to support T-Mobile growing network needs, supporting Verizon and Sprint CDMA/EVDO network consolidations, supporting AT&T UMTS network upgrades. -
Umts Network Integration ServicesAlcatel-Lucent Feb 2009 - Jan 2017Naperville, IlUMTS 9370-RNC Integration and Customer Acceptance Test Plan Engineer - Integrate new RNCs in AT&T network and perform CATP testing at AT&T customer sites. Verify mobility functionality as last step in integration prior to migrating live traffic.Femto 9966 Smallcell Mult-Standard Gateway Integration Engineer - Integrate new Femto Gateways in AT&T and T-Mobile network and support customer acceptance and ongoing upgrade support.
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Software Development And TestingAlcatel-Lucent Jan 2007 - Jan 2009Responsibilities include Software Development in IP/Call Processing and Maintenance for real time telecommunications applications for 4G WiMAX - design, code and test, customer support, fault report correction.
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Software Development And TestingLucent Technologies May 1997 - Dec 2006CDMA / EVDO-1X OA&M Software development and test concentrating on Maintenance Request Administration and Fault Recovery.
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Software Development And TestingAt&T May 1991 - Apr 19975ESS Switch OA&M software development and test for Switch Maintenance concentrating in Maintenance Request Administration and Peripheral Fault Recovery. -
Systems AnalystSchering Plough Dec 1985 - May 1991Computer Systems Development and Support for new drug discovery and clinical trials.
Susan Eick Skills
Susan Eick Education Details
Frequently Asked Questions about Susan Eick
What company does Susan Eick work for?
Susan Eick works for Nokia
What is Susan Eick's role at the current company?
Susan Eick's current role is Professional Services Engineer at Nokia.
What is Susan Eick's email address?
Susan Eick's email address is su****@****kia.com
What schools did Susan Eick attend?
Susan Eick attended Virginia Tech, Virginia Tech - Pamplin College Of Business.
What skills is Susan Eick known for?
Susan Eick has skills like Umts, Telecommunications, Ip, Cdma, Testing, Integration, Software Development, Switches, Code Division Multiple Access Method, Wireless, Universal Mobile Telecommunications System, Wimax.
Who are Susan Eick's colleagues?
Susan Eick's colleagues are Luis Feliciano, Alberto Carlo Clauser, Bryan Durel, Piyush Mohekar Pusad, Thiyagarajan Palaniappan, Irfan Muhammad, Epifanio Flores Lopez.
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