Susan Gorman Email & Phone Number

Wooster Ohio

• Manage Human Resource, Mission Services and Corporate Training and Development Departments• Create and implement department strategic planning• Create and oversee departmental budgets• Oversee and manage safety, benefits program, employee training and retention, corporate compliance, loss prevention and risk management programs• Oversee and develop curriculum for client training and development program• Oversees CARF Program and ensures compliance• Insure compliance and oversee 403B and other external audits• Monitor and ensure compliance with funders including WCDJFS and OOD• 4 direct and 12 indirect reportsAccomplishments• Increased grant funding by 40%• Instituted on-line training staff and client training program• Earned three year CARF accreditation in Employee Development Services

Wooster Ohio

• Managed Human Resource, Finance and Corporate Training and Development Departments• Created and implemented department strategic planning• Created and oversaw agency finances and budgets• Oversaw and managed safety, benefits program, employee training and retention, corporate compliance loss prevention and risk management programs• Served as agency Corporate Compliance Officer• Insured compliance and oversaw 403B and annual financial auditAccomplishments• Reduced BWC premiums by 60%• Increased employee retention by 50%• Perfect financial and retirement plan audits for last 5 years• Implemented comprehensive HRIS system including electronic filing

Strongsville Ohio

• Instructed General Education and Business courses including; Microeconomics and Macroeconomics, Accounting, HR Management and Supervision • Created course materials• Mentored, coached and oversaw student performanceAccomplishments• Instructor of the quarter June 2009

Wooster Ohi

• Led Sales and Distribution Team that implemented SAP computer ERP system. • Analyzed system requirements• Re-engineered processes• Created and oversaw employee training• Provided post-implementation support

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor'S Degree, Political Science And Government