Susan Campbell Email & Phone Number

Kingman, Az, Us

1115 Stockton Hill Ave, Kingman Az

Prepares and distributes Assertive Community Treatment team materials and relevant reports specific to ACT Team functioning. Completes and submits any necessary reports related to ACT Team or SMI services in general as indicated. Facilitates any necessary client scheduling tasks in conjunction with Administrative Support Assistants. Provides clerical and administrative support and assistance to ACT Team members and the SMI Program Director as assigned. Provides customer service to internal… Show more Prepares and distributes Assertive Community Treatment team materials and relevant reports specific to ACT Team functioning. Completes and submits any necessary reports related to ACT Team or SMI services in general as indicated. Facilitates any necessary client scheduling tasks in conjunction with Administrative Support Assistants. Provides clerical and administrative support and assistance to ACT Team members and the SMI Program Director as assigned. Provides customer service to internal and external customers and stakeholders. Show less

509 E Beale Street, Kingman Az 86401

Schedule catering events, plan menus, work within the customers budget,setup venue, deliver and setup for events, coordinate menu and food order with the back of the house, hostess the front of the house, setup and maintain the POS System, input events into computer and communicate events with the back of the house. Schedule servers for catering and the front of the house. Keep records for accounting and balance the books at the end of the day.

Kingman, Arizona

Triage and create tickets for a wide range of technical issues for over 300 uniquely diverse clients each having 10 -100 users with a focus on proactive support.

Deliver help desk service solutions to stores, field management and corporate offices by providing them with a single point of contact for problems or inquiries concerning computer systems, technical systems and related procedures.

Provided computer related support for thousands of systems to customers by researching and eliminating software and hardware issues demonstrating excellent problem-solving and troubleshooting skills.

Participated in the research and administration of special compensation programs and incentive plans to support the organization’s objectives. Met with users to develop, maintain, produce, and distribute standard and custom reports and queries analysis. Performed HR system (Lawson) maintenance and reporting. Created job descriptions and performed position profile analysis. Assisted in the administration of the performance review system to ensure compliance with salary administration guidelines.

Provided technical support to customers. Researched and eliminated software and hardware issues. Exhibited excellent problem solving and troubleshooting skills. Installed software. Performed quality assurance and testing. Developed system documentation. Created training materials and facilitated customer training.

Provided technical support for tax customers. Researched problems and worked with programmer to find solutions. Updated software. Researched IRS and state changes for new tax year. Interviewed, hired and trained temporary employees. Preformed quality assurance and testing. Revised manuals and created enhancements for updates.

Compiled payroll data. Prepared computer input forms. Analyzed wages computed to ensure accuracy. Prorated expenses to be debited or credited to each department. Prepared periodic reports of earnings, taxes, and deductions. Prepared, issued and distributed paychecks. Balanced business checking accounts. Prepared tax deposits. Completed garnishments.

Provided customer and branch assistance. Balanced reports and general ledgers. Processed land contracts. Completed garnishments and levies. Processed domestic collections.

Pc Technician

Completed the PC Technician Program on 8/13/2009. CompTIA A+ certification on 5/08/2009. CompTIA Network+ certification on 8/13/2009

Bachelor’S Level Coursework

New Horizons Computer Learning Center Certificate of Completion, Access 2003 – Level 1 Company sponsored training – Excel.