Susan Murdock Email & Phone Number

For over 15 years, I have demonstrated my passion for providing excellent support to senior leadership with expert office and project management. I have exhibited great professionalism and provided superior client service in fast-paced office environments. When firms entrust me with project timelines and document processing, they don’t just succeed, they thrive. My cross-departmental coordination, work ethic, and problem-solving have helped firms maintain years of exceptional, even award-winning, performance. As an enthusiastic, meticulous senior executive assistant, I take pride in exceeding expectations and delivering projects ahead of schedule. I go the extra mile to increase efficiency, improve protocols, and satisfy clients. With my well-developed communication skills, I foster a positive work environment and cultivate strong relationships with clients, colleagues, and stakeholders. I’m at my best when I’m at the center of the action, overseeing project completion under tight deadlines. Career Highlights: » ADMINISTRATIVE SUPPORT: Reviewed/approved all project stages; collaborated cross-departmentally to support exceptional performance at PENTA, leading to three Worcester Business Journal Best of Business Awards. Supported Chairman at Bowditch, acted as gatekeeper, managed complex calendar, and proactively prepared documents, with minimal supervision. Proven track record in supporting firm-wide excellence. » PROJECT MANAGEMENT: Oversaw office and project management for Chairman of a 70-attorney firm. Recruited to monitor all project timelines at PENTA. Recruited to facilitate due diligence for telecommunications company sale.» CLIENT SERVICE: Monitored client project deadlines for PENTA, leading to the majority being finalized prior to deadline; built relationships with C-level clients; facilitated coordination of client events. Acted as liaison and resource for C-level clients at Bowditch; drove case progress by communicating with C-level clients.

Listed skills include Microsoft Office, Communication, Client Support, Organization, and 13 others.