Susan Miller Email and Phone Number
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A dynamic and results-oriented Talent Management and Learning Development professional with extensive experience in developing and retaining high-performing talent. Proven expertise in designing and implementing strategic talent management and learning initiatives to support organizational goals. Exceptional skills in leadership development, performance management, succession planning, and employee engagement.Apt communicator and engaging collaborator with exceptional interpersonal skills, developing strong client partnerships resulting in effective talent strategy implementation.AREAS OF EXPERTISEPerformance Management | Leadership Development | Succession Planning | Employee Engagement | HR Strategy| Diversity and Inclusion | Organizational Development | Client Partnerships | Learning Design, Development | Staff Management and Development |Executive Coaching | Change Management | High Potential Development | Learning Management Systems (LMS)| Facilitation
Springs Window Fashions
View- Website:
- springswindowfashions.com
- Employees:
- 643
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Senior Manager Of Talent ManagementSprings Window Fashions Jan 2023 - PresentMiddleton, Wisconsin, United StatesDesigned and leads comprehensive talent management strategies to develop, retain, and engage top talent within the organization. Delivering key talent management initiatives including employee engagement, performance management, learning and development, and fostering an inclusive culture through Employee Resource Groups and community engagement. • Develop and implement talent management strategies: Aligned with organizational goals, enhancing employee performance and retention.• Redesigned performance management processes: Overhauled goal setting, performance reviews, and feedback mechanisms to improve clarity and effectiveness.• Executive coaching and assessments: Delivered 360-degree assessment feedback and conducted executive coaching engagements, fostering leadership development.• Succession planning: Collaborated with senior leadership to identify key talent and create succession plans for critical roles, ensuring organizational continuity.• Employee engagement and culture: Led initiatives to drive employee engagement and enhance company culture, fostering a positive and productive work environment.• Initiated an associate-driven professional development program: Designed and implemented development program focused on personalized development plans, consistent feedback loops, and active participation in career growth strategies.• Employee resource groups: Implemented six employee resource groups, creating community and development opportunities for under-represented associates.• Community engagement: Spearheaded the community giving and volunteer network, promoting corporate social responsibility and employee involvement.
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Talent Development Manager - CorporateAmerican Family Insurance Jul 2014 - Nov 2022Madison, WisconsinDirected the design, development and delivery of learning solutions and programs to support corporate, product, professional and sales learning solutions.• Developed client partnerships resulting in effective learning interventions while learning a new industry.• Owned development of Farm/Ranch new product and system implementation blended training program.• Drove the development of Commercial Line Foundation blended training program.• Led implementation of Corporate Mandatory Training program including procurement of new learning.• Aligned as LMS core team member and led Talent Development LMS implementation team.• Implemented multi-level Insurance learning program for non-Insurance professionals.• Launched multi-level High Potential Leadership Development curriculums to develop leadership and business competencies to ensure Leadership Continuity.• Centralized all Learning and Leadership programs to ensure consistent, strategic and measurable results.• Guided Instructional Designer Standard Work Team impacting efficiency and speed to market of learning.• Grew Department Engagement 4.09 to 4.52 in two years.• Headed the Adopt-A-School Program for local elementary school partnership. -
Technical Training Specialist/Course DeveloperSerco Sep 2013 - Jul 2014Wentzville, MoResponsible for Management Training and Development at the Missouri Serco – CMS site. Total Population of 800.• Designed and implemented Supervisor and Leadership Training and Development Curriculum.• Responsible for Leadership Mentoring and Coaching for all Management Associates.• Implemented Site Start-up Orientation and Onboarding for the MO and AR CMS sites.• Responsible for system and call center training for the Affordable Care Act application processing for all Agents. -
Director Of Learning, Development And Internal CommunicationCaleres, Inc. Jul 2006 - Sep 2012Greater St. Louis AreaHeaded Learning and Leadership Development for 1300 Famous Footwear and Naturalizer stores (US and Canada), Corporate Headquarters in St. Louis, New York, and the four distribution centers and Far East Sourcing Office, with a total population of 15K global employees. • Executed leadership, professional development and individual development strategies across a global enterprise, with focus on top 235 Senior Leadership Council Members. • Directed curriculum development and implementation of three-year Leadership development program for mid-level high potential associates (Emerging Leaders Program) and six-to-eight-year entry level high potential associates (Accelerated Career Track – ACT Program).• Guided Multimedia Production Team supporting “The Runway” (Corporate Intranet), “Brown Shoe Live” (Video Communication Monitors), and Online and Multi-Media Learning. • Implemented Onboarding, Knowledge Transfer and Training for 250 new Corporate Associates supporting the transition of Wisconsin Headquarter to combined St. Louis Headquarters within three months.• Partnered on the development process for Executive Assessment and Succession Planning Processes. • Consulted on individual Executive Development activities.• Orchestrated Internal Communication vehicles including “The Runway” (Corporate Intranet), “Brown Shoe Live” (Video Communication Monitors), and Leadership and T.E.A.M. Meetings. -
Director Of Learning And DevelopmentCaleres, Inc. Apr 1998 - Jan 2006Madison, Wisconsin AreaHeaded Learning and Leadership Development for 1300 Famous Footwear across United States and Canada• Implemented Corporate Learning Management System with custom and off-the-shelf Online Learning Programs improving efficiency and measurement of learning. • Produced Business and Product Development Internship Programs beginning the talent pipelined.• Designed “Steps To Success” in-store interactive online training program creating speed to performance.• Designed District Sales Manager and Regional and Corporate On-boarding process, including mentoring program improving operational consistency and development coaching improving in-store performance. • Developed management development programs including new supervisor program and change management improving engagement and retention.
Susan Miller Skills
Susan Miller Education Details
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Voice And Opera -
Fashion Buying And Merchandising
Frequently Asked Questions about Susan Miller
What company does Susan Miller work for?
Susan Miller works for Springs Window Fashions
What is Susan Miller's role at the current company?
Susan Miller's current role is Senior Manager of Talent Management - Springs Window Fashions.
What is Susan Miller's email address?
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What is Susan Miller's direct phone number?
Susan Miller's direct phone number is +160883*****
What schools did Susan Miller attend?
Susan Miller attended University Of Wisconsin-Madison, Fashion Institute Of Technology.
What skills is Susan Miller known for?
Susan Miller has skills like Leadership Development, Training, Team Building, Succession Planning, Coaching, Leadership, Management, Onboarding, Instructional Design, Employee Relations, Human Resources, Employee Engagement.
Who are Susan Miller's colleagues?
Susan Miller's colleagues are Leroy Riedel, Madelyn Martin, Gerardo Sanchez, Charles Lin, Erin Perry, Tim Aaroen, Tamara Lindgren.
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