Cultivate, develop, and maintain relationships with recruiting partners in consulting, west coast Fintech and west coast Technology.Strategize with new and continued recruiting partners on best practices to recruit at MIT Sloan.Assist leaders of professional student clubs with employer events.Collaborate with the Office of External Relations (OER) to help our MIT Sloan Alumni build and enhance their company brand by marketing and posting their job opportunities to the current students and alumni.

Developed, strengthened, and maintained relationships with recruiting partners in aerospace, automotive, consulting, consumer products, retail, and west coast technology.Communicated and strategized best practices on how to recruit at MIT Sloan.Cultivated relationships with new companies/recruiters.Collaborated with team for the annual Spring Career Fair.Planned and executed key recruiting events at MIT Sloan (Networking Nights, Company Presentations, Coffee Chats, Interviews and ad hoc events).Assisted leaders of professional student clubs with club/company events and ensure quality for recruiting partners.Collaborated with the Office of External Relations to help recruiting partners work with faculty to enhance their company brand on campus.

Developed, maintained, and strengthened company relationships with recruiting partners in aviation/defense, automotive, consulting, consumer products, education, government, manufacturing, non-profit, retail, real estate, transportation, and entertainment/mediaConsulted and strategized on best practices for companies to recruit at MIT SloanCollaborated with team on preparations for the annual Spring Career FairPlanned and executed key recruiting events at MIT Sloan (Company Presentations, Office Hours, Interviews and ad hoc events)Assisted leaders of assigned professional student clubs to coordinate club/company events and ensured quality for recruiting partnersCollaborated with the Office of External Relations to help recruiting partners work with faculty to enhance their company brand on campus

Reponded to financial inquiries for students, parents, faculty, and outside vendors Collaborated effectively with team and academic officesDelivered seamless customer service and problem resolution for the Offices of the Registrar, Financial Aid, Loan Processing, and Student Accounts.

Delivered exceptional and consistent customer serviceEstablished relationships with clients and built a client bookCreated client loyalty by using problem resolution to address concernsMaintained a friendly, engaging, clean, energetic environment

Supervised a team of five Conversion SpecialistsHired, coached, and motivated staffActively supported staff with open communication and as a technical resourceCollaborated with peers on process improvementsDeveloped staff via a plan audit process and provided feedbackMaintained Dept Plan Quality standard of 95%Supervised Temp employeesImplemented new Defined Contribution Plans and converted existing plansCollaborated effectively with clients and all outside vendorsCommunicated and coordinated all timely receipt of project deliverables

Maintained nine Defined Contribution Plans- included 3000 participantsAdministered detailed record-keeping for monthly account balances and prepared quarterly evaluations

Maintained twenty Defined Contribution Plans- included 4000 participantsAdministered detailed record-keeping for daily account balances and prepared quarterly evaluationsInterviewed and helped to select new personnelAssisted in supervision and training and development for all personnelCollaborated with colleagues on problem resolutionDeveloped solid knowledge of the Mutual Fund Industry

Trained and supervised work-study studentsProcessed all letter correspondence and phone calls from prospective students, parents, and guidance officesMaintained Admission database of 400 applications per year with an inquiry file of 7000 students