A few of the services offered as an Independent Ins. Agent•Contracted w/all the Medicare Insurance Carriers o Medicare Supplements o Medicare Advantage o Medicare Prescription Drug Plans o Medicare Educational Seminars o Medicare Presentations• Health Insurance: Marketplace/Short Term/Dental/Vision/Hearing• Hospitalization Indemnity: Disability & Critical Illness, Cancer, Heart Attack/Stroke• Short Term/Long Term Care & Home Health Care • Tax Free Retirement • Life Insurance: Term / Whole Life / Universal Life• Pre-paid Funeral Packages• Travel Accidental Insurance• AirCare Flight Protection• Legal Shield• Annuities-Traditional Finance: Qualified Rollovers/Fixed Indexed

Provided UHC MA & PDP education to Medicare eligible seniors then sold them plans during 2013 open enrollment. Currently providing customer service as clients call in for prescription refills, special requests, benefit education, status of orders, etc.

I have listed a few of the services we offer:Life Insurance (Individual / Group / Business) Term Life / Permanent Life / Whole Life Final Expense Life/Life SettlementsKey Man / Buy SellTax Free Retirement/Wealth & Income PlanningWealth Transfer & Wealth Preservation Premium & Traditional Finance Health Insurance (Individual / Group / Business) Hospitalization IndemnityMedicare Supplements / Medicare Advantage Disability & Critical Illness, Cancer, Heart Attack/Stroke Short Term & Long Term CareAIM (Analyze-Improve & Maximize Insurance Review) Traditional Fixed & Fixed Indexed AnnuitiesIRA’s, SEP IRA’s, Roth IRA’s, Simple Plans, 401k, 403b, 457b Pension Maximization & Qualified Rollovers

Sold Medicare Supplements, Critical Illness, Life, Long Term Care & Annuities as a captive agent.

Management:-Managed up to 28 postal employees, Hwy Contr Routes assigned to Globe, Phx, Safford & all employees-Accountable for 21 hr/day, 7 days/wk Mail Processing Oper. for 20, 855 offices at Globe Annex, & Delivery & Retail Oper. at M.O. -Assisted customers w/del & retl issues while educating on our products & services (P&S)-Managed employees on customer assistance w/mailings, P&S & del serv issues-Liable for fleet of vehicles; maintaining, repairs, ordering & purchasing supplies, pymts & reports-Supervised both bldg maintenance (2 locations) such as purchasing supplies, accounts receivable, equipment & repairs Communication:-Coordinated w/Phx distr. efficiency methods in processing & distributing mail for 855 offices including all transp.-Supported all the 855 offices in the processing, delivering & transp.-Oversaw daily C/S Operations w/internal & external customers on retail transactions, mailings, delivery issues & processing concerns-Mentored employees developing their potential by one on one sessions, training & temp. assignment opportunities -Directed supervisors to manage daily workload to staffing, budgets & resourcesLeadership:-Provided assistance to Globe businesses for bus. mailing ads., mailing P&S, delivery, growth & development -Supported the Natl Assoc of Ltr Carriers Food Dr, town events; Globe’s sentential & Rotary activities-Optimized delivery addressing & modes of delivery w/city of Globe including 911 addr. changes-Motivated retail customers & businesses to use online USPS products by holding lobby events, raffles & ph contactsRetail/Finance/Marketing:-Oversaw window counter finance operations, bulk mailings, PD & permit accounts, stamp stock, retail supplies, & PO Box logs & reports-Supervised finance affairs including maintaining purchasing logs, accounting, reports & expenses-Accountable for retail stock procedures, ordering, account, & employee audits-Responsible for unit’s stamp stock inventory, audits & reports