Retired Postmaster
Management:-Managed up to 28 postal employees, Hwy Contr Routes assigned to Globe, Phx, Safford & all employees-Accountable for 21 hr/day, 7 days/wk Mail Processing Oper. for 20, 855 offices at Globe Annex, & Delivery & Retail Oper. at M.O. -Assisted customers w/del & retl issues while educating on our products & services (P&S)-Managed employees on customer assistance w/mailings, P&S & del serv issues-Liable for fleet of vehicles; maintaining, repairs, ordering & purchasing supplies, pymts & reports-Supervised both bldg maintenance (2 locations) such as purchasing supplies, accounts receivable, equipment & repairs Communication:-Coordinated w/Phx distr. efficiency methods in processing & distributing mail for 855 offices including all transp.-Supported all the 855 offices in the processing, delivering & transp.-Oversaw daily C/S Operations w/internal & external customers on retail transactions, mailings, delivery issues & processing concerns-Mentored employees developing their potential by one on one sessions, training & temp. assignment opportunities -Directed supervisors to manage daily workload to staffing, budgets & resourcesLeadership:-Provided assistance to Globe businesses for bus. mailing ads., mailing P&S, delivery, growth & development -Supported the Natl Assoc of Ltr Carriers Food Dr, town events; Globe’s sentential & Rotary activities-Optimized delivery addressing & modes of delivery w/city of Globe including 911 addr. changes-Motivated retail customers & businesses to use online USPS products by holding lobby events, raffles & ph contactsRetail/Finance/Marketing:-Oversaw window counter finance operations, bulk mailings, PD & permit accounts, stamp stock, retail supplies, & PO Box logs & reports-Supervised finance affairs including maintaining purchasing logs, accounting, reports & expenses-Accountable for retail stock procedures, ordering, account, & employee audits-Responsible for unit’s stamp stock inventory, audits & reports