Susan Lam Email & Phone Number

Melbourne, Vic, Au

Melbourne, Australia

As Human Resources Advisor I provide generalist advice of HR functions at all stages of the employee life-cycle, such as recruitment and selection, performance management, industrial and employee relations, and talent management. As part of my role, I proactively support, coach and influence managers to build a positive workplace culture and achieve business outcomes. I have experience in creating and facilitating learning and development programs to improve capabilities of employees and managers, and also have experienced in the development and delivery of HR initiatives to maximise departmental performance.

Melbourne Area, Australia

As a Human Resources Coordinator I provide a range of administrative assistance to the Executive General Manager of Human Resources and the broader HR Group, in the areas of employment services, and implement key HR projects which support the strategic direction of the business. I also support the HR Group in the maintenance and delivery of training, conducting workplace investigations, and maintenance of the contact officer network.

Melbourne, Australia

Reporting to the General Manager of Human Resources Operations, I work in collaboration with the HR team to coordinate key human resources functions across the business. I have undertaken a range of HR project work including HR Engagement, assisted in Enterprise Agreement negotiations, and experience in devising a range of HR solutions as a member of the HR Projects team. As a key point of contact for both external and internal parties with regards to general HR inquiries, I give appropriate advice on HR issues in relations to employee entitlements, EEO issues, and compliant procedures.

Melbourne, Australia

As a Workforce Planner, I was responsible for the rostering, scheduling, and forecasting of labour. I delivered high level customer service to employees by handling their roster queries and demonstrated ability to apply relevant Enterprise Agreement as well as rostering principles.

Woolworths Ltd is one of the Australasian largest retailing businesses. I worked in the customer service department supervising the customer service team.

Graduate Diploma, Employment & Labour Relations Law

Certificate, Certificate Iv Frontline Management

Certificate Iv Training And Assessment

Bachelor Of Business