Susan Edwards Email and Phone Number
Passionate about shaping global talent strategies and experiences, I lead and collaborate with HR and business leaders to transform enterprise-wide processes. My journey involves continually assessing and evolving Talent Management and Learning & Development, aiming to enhance company-wide engagement and performance, fostering a remarkable employee experience.🚀 CAREER INSPIRATION: EMBRACING THE MOMENT THAT SHAPED MY JOURNEY 🌟As a high school foreign exchange student in Tunisia and later a scholarship recipient studying International Relations in south-central Los Angeles, I developed a keen interest in personal and organizational transformation, prompting me to explore questions about how individuals learn, shape values, and change behaviors within various structural contexts. My academic journey led me to pursue a master's degree in Educational Psychology at UCLA, followed by roles in Training and Development and a transition to consulting in Organizational Effectiveness, culture, and executive coaching. These experiences positioned me to establish the Talent Development function at Cox Media Group, a division of Cox Enterprises, and subsequently lead similar functions at Cotiviti and Children's Healthcare of Atlanta. Inspired by influential leaders at Cox, I witnessed the profound impact of effective leadership on employee engagement and performance, shaping my leadership style and fueling my commitment to instilling this capability in others.🔥 MY PASSION FOR WORK: FINDING JOY AND FULFILLMENT IN MY CAREER 💼I excel in developing and optimizing pragmatic, user-friendly talent processes that align with organizational strategy, ensuring the acquisition of the right talent. My passion lies in leadership, particularly in collaboratively crafting solutions with a team that we take pride in. Guided by a commitment to excellence, I derive satisfaction from assisting employees in discovering fulfilling roles and realizing their career aspirations.🏆 PROUD PROFESSIONAL ACCOMPLISHMENTS: CELEBRATING MILESTONES🌟Proudly recognized as the "best boss" by former direct reports. Established Talent Development at Cox Media Group, leading initiatives in performance management, leadership programs, and executive assessment. Overcame resistance at Children's Healthcare of Atlanta, upgrading programs with strategic influence and stakeholder engagement. Achieved buy-in despite challenges, demonstrating resilience and commitment.🤝 Open to connecting! Reach out on LinkedIn to connect. 📲 I'm happy to hear from you and engage in meaningful conversations.
Aprio
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Chief Learning OfficerAprio Oct 2024 - PresentAtlanta, Georgia, United States
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Chief Officer Talent Management | Learning And DevelopmentCanyon Trail Leadership Consulting Nov 2023 - Oct 2024Atlanta, GaProvide leadership coaching, facilitation, and consulting to healthcare, technology, and hospitality industry clients including Children’s Healthcare of Atlanta, Intuit, Warner Brothers Discovery, 22squared, HCA, Elavon, and United Way.• Provided coaching to 500+ leaders, earning feedback of "Amazing" and "Life changing!"
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Senior Director, LearningChildren'S Healthcare Of Atlanta Jan 2022 - Nov 2023Atlanta, Georgia, United StatesHeaded team of 100 in supporting learning and development for 13,000 employees. Managed $2 million annual budget. Led leadership and professional development, talent management, Career Center, organizational effectiveness, clinical learning, physician education, and technical training.• Executed a top-to-bottom review of all leadership and professional development programs, examining effectiveness, alignment with priority organizational strategies, and clinical vs. non-clinical employee engagement.• Ensured that 25% of courses were offered in a self-paced or virtual setting, enabling more clinical employees to participate from their locations.• Hired a Technical Specialist focused on measurement and instructional design, and implemented a measurement scheme for each course using the Kirkpatrick 4-level scale, providing data to inform course revisions.• Discontinued some vendor programs and designed courses internally, resulting in improved alignment with strategy as well as cost savings. Additional funds were used to increase the range of services offered.• 40% of the 13,000 employees participated in online learning during the first year of implementation.• Improved Nursing population retention via design and staffing of a Career Center that encouraged and supported movement of positions within the organization. Collaborated with Nursing leaders on program comprised of marketing, intake, assessments, coaching protocols, analytics, and retention.• Coaches worked with 1,000+ employees in the first year, and achieved satisfaction ratings at 9/10.• Streamlined performance management and talent review processes, involving more meaningful conversations.• Raised e-learning engagement scores from 58% to 90% by championing an overhaul of Technical Training staffing, collaboration with IT partners, and implementation of improved processes. -
Director Of Leadership DevelopmentChildren'S Healthcare Of Atlanta Sep 2020 - Jan 2022Atlanta, GeorgiaLed all leadership and professional development programs for 12,000 employees. Key results included creating a Physician Leadership Development Program which elevated performance in critical competencies, standing up a Career Center to encourage internal mobility and retention, and expanding the reach of development resources through a mix of in-person, virtual and online learning.
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Associate Vice President, People And ChangeNorth Highland Jun 2019 - Sep 2020Atlanta, Georgia, United StatesLed consultant development and utilization, thought leadership, sales support, and delivery for the People and Change Consulting organization. -
Practice Area Lead, Organizational EffectivenessSlalom Consulting May 2018 - May 2019Atlanta, GeorgiaLed all aspects of a consulting practice focused on change management and technology adoption.• Created new practice capabilities in Executive Coaching, Culture, and Team Effectiveness. -
Vp, Talent Engagement And DevelopmentCotiviti Jan 2017 - Feb 2018Greater Atlanta AreaBuilt an enterprise Technical Learning Group providing instructional design across lines of business to speed onboarding and time to productivity.• Designed and implemented a Smart Start frontline leadership development process and The Leadership Experience, a 6-month development experience for key mid- level leaders. -
Chief OfficerCanyon Trail Leadership Consulting Jun 2015 - Jan 2017Atlanta, GaProvided coaching, leadership development facilitation and talent management consulting to organizations including HCA, 22squared, Elavon and United Way.
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Senior Director, Talent DevelopmentCox Media Group Aug 2010 - Jun 2015Atlanta, GaLed 5-person team in delivery of online and in-person talent development experiences. Headed company-wide Diversity and Inclusion training, strengthened pipeline for VP roles with a mid-level high potential assessment and development program, and managed Corporate Executive Development program including assessment, development, coaching and action learning.• Achieved a 33% improvement in targeted leadership competencies by implementing a high-potentials development program. Architected a 6-month assessment, coaching, classroom and online instruction, and action learning curriculum and headed program delivery. -
Principal Consultant And Practice LeaderDekra Insight (Formerly Behavioral Science Technology) Jun 2003 - Jul 2010Ojai, CaliforniaManaged design and implementation of change initiatives for Fortune 100 companies in transportation, aerospace, chemical and energy industries including organizational culture and leadership assessment, leadership development, coaching, and ongoing reinforcement.
Susan Edwards Education Details
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Education -
International Relations And French
Frequently Asked Questions about Susan Edwards
What company does Susan Edwards work for?
Susan Edwards works for Aprio
What is Susan Edwards's role at the current company?
Susan Edwards's current role is Chief Learning Officer ➡️ Collaborating with Business Executives to Shape and Enhance Enterprise-wide Learning and Talent Strategies.
What schools did Susan Edwards attend?
Susan Edwards attended University Of California, Los Angeles, University Of Southern California.
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