Susan Gallagher Email & Phone Number

Redditch

West Midlands

Stratford Upon Avon

Stratford Upon Avon

I was responsible for the management of recruitment and selection of all staff across the five Shakespeare properties and associated administrative processes. I provided advice and guidance relating to HR policies and processes and generalist support for other HR functions as required.

Group Headquarters, Redditch

Responsibilities included working cross divisionally and globally to support the design, delivery, deployment and evaluation of all interpersonal development options and the continuous improvement of leadership programmes within GKN.

Redditch

My responsibilities included offering exceptional customer service for all Debenhams customers, ensuring high standards of product presentation and helping to create an outstanding shopping experience.

Solihull

My responsibilities included offering a professional, consistent and outstanding level of customer service, to ensure products were well presented, offer product advice and maximise sales opportunities.

Bromsgrove, Worestershire

Responsibilities included first line customer service relating to all aspects of the Museum’s activities and events, recruitment, administration of HR records, employee relations, HR policy development, learning and development planning, administrative support to senior management, IT systems hardware and software support, the management of all office contracts and representing the Head of Finance in her absence.•

Cipd Level 5 Intermediate Certificate In Hr Management, Hr, Qualified August 2013

C&G Interior Decor And Room Planning, Interior Design, Qualified At Grades 1, 2 And 3

Cipd Level 3 Foundation Certificate In Hr Practice, Human Resource, Qualified August 2012