Delivery Lead
Current
Mar 2023 - Present
AeroLeads people directory · profile
Susan Lumley-Smith Email & Phone Number
Delivery Lead
at
Naimuri
1 work email found
@naimuri.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Delivery Lead
Location
Manchester Area, United Kingdom, United Kingdom
Company size
Who is Susan Lumley-Smith? Overview
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Quick answer
Susan Lumley-Smith is listed as Delivery Lead at Naimuri, a company with 21 employees, based in Manchester Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at naimuri.com and a matched LinkedIn profile for Susan Lumley-Smith.
Susan Lumley-Smith previously worked as Senior Consulting Manager at Sphera and Senior Project Manager at Lokulus. Susan Lumley-Smith holds Certificate Of Higher Education, Information Technology from The Open University.
Company email context
Email format at Naimuri
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*@naimuri.com
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Profile bio
About Susan Lumley-Smith
I am a Certified AgilePM Practitioner, with 19 years’ experience in the IT industry, 14 of which have been in Software delivery. I am fully versed in the SDLC process, from Discovery, Development and through to MVP / Alpha / Beta Product delivery.I pride myself in leading my projects in a structured and transparent manner, maintaining a good level of contact with the client, and working closely with my delivery team. Integrity is important to me and therefore I always aim to deliver on time and within budget. Whilst equally highlighting and overcoming any potential bumps in the road.I'm also an experienced Lead Consultant with over 4 years’ experience of configuring and delivering omni-channel contact management and business intelligence solutions. This background allows me an empathetic relationship with my team and the challenges they may face during the project build and delivery stages. Allowing me to support and mentor them, creating a positive working environment - which is something I am extremely passionate about.As a generally organised and driven individual, I absolutely love working as a Delivery Lead. Whilst I enjoy all aspects of delivery, I have to say my favourite stage is transitioning the project into a production environment. Watching all that hard work come into fruition is rewarding for all involved.I’m a cheerful and personable individual, someone that my team have always felt they can come to with any concerns or requests for support. A happy team is a successful team, and I find a lot of joy in bringing out the best in people through active listening and continuous support. Ultimately this benefits both The Business, in retaining and elevating valued employees, and the customer - because they get the best of what we have to offer. I am a strategic thinker and am able to spot potential improvements to internal and external ways of working that will benefit The Business and The Customer in the long run, and I am not afraid to drive forward that change.
Listed skills include Management, Project Management, Microsoft Sql Server, Consulting, and 8 others.
Current workplace
Susan Lumley-Smith's current company
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Naimuri
11 roles
Susan Lumley-Smith work experience
A career timeline built from the work history available for this profile.
Senior Consulting Manager
Leading the delivery of Sphera’s innovative solutions to improve safety, sustainability and productivity across the globe to leading multi-billion £ oil, gas and mining industry experts.
Jan 2022 - Feb 2023
Senior Project Manager
Senior Project Manager delivering Enterprise projects to new and existing clients using a combination of RUT and Agile methodologies, as well as managing the delivery of all BAU RFC's for our existing client base.Supports the PMO function in laying foundations for future ambitions within The Business and mentors junior members of the team.
Jul 2020 - Jan 2022
Project Manager
Project Manager delivering projects to new and existing clients using a combination of RUT and Agile methodologies.Also responsible for the management and delivery of all RFC's from our existing client base.
Nov 2015 - Jul 2020
Lead Professional Services Consultant
Lead software implementation consultant, leading a team of consultants through Agile software implementation projects from design through to transition.
May 2012 - Nov 2015
Support Consultant
Provided both proactive and reactive customer care and support, diagnosed issues and developed solutions or workarounds within agreed SLA’s. Maintained a high level of service for our customers by building relationships through the use of excellent interpersonal and communication skills.
May 2010 - May 2012
Support Supervisor & Technical Author
Supervised a team of 11 Support Technicians, ensuring that call targets were met and that a high level of customer service was maintained. Also fulfilled the role of Technical Author, writing all external facing user guides and internal facing SOP documentation.
May 2008 - May 2010
Support Analyst
Euro Rscg Riley
At Euro RSCG Riley I worked as part of their internal support team, responding to all support desk calls for their 600 users around the country, in accordance with SLA’s.
Nov 2007 - May 2008
Infrastructure Support Analyst
Doehle Shipmanagement Phils. Corp
During my time at Dohle Shipmanagement I was part of the IT Infrastructure Team, providing network and systems support not only in house but to our sea faring agencies across the world.This involved travelling to Romania and India where I spent a month at each location implementing a new server infrastructure and training their in house IT Teams on the new.
Jul 2005 - Oct 2007
It Helpdesk Analyst
Provided internal support to the company of 200+ employees. I was involved mainly in infrastructure work such as building and configuring client machines and servers, setting up new starters on ADUC, and system security.
Mar 2003 - Jun 2005
New Business Administrator
Processed all New Business applications from customers, validating their identification and configuring their accounts on our MS DOS system.
Aug 2002 - Jun 2003
Team & coworkers
Colleagues at Naimuri
Other employees you can reach at naimuri.com. View company contacts for 21 employees →
SP
Sarah Pengelly
Colleague at NaimuriUnited Kingdom, United Kingdom
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ND
Nichola Diment
Colleague at NaimuriUnited Kingdom, United Kingdom
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BB
Bill Brown
Colleague at NaimuriLiverpool, England, United Kingdom, United Kingdom
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RN
Roy Norman
Colleague at NaimuriGreater Bournemouth Area, United Kingdom
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RM
Rowan Morris
Colleague at NaimuriManchester, England, United Kingdom, United Kingdom
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OO
Oliver Omar
Colleague at NaimuriLiverpool, England, United Kingdom, United Kingdom
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MC
Matthew Clark
Colleague at NaimuriGreater Leicester Area, United Kingdom
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SH
Stephen Hendrikse
Colleague at NaimuriLiverpool, England, United Kingdom, United Kingdom
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DB
Daniel Booth
Colleague at NaimuriManchester Area, United Kingdom, United Kingdom
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JW
Jason W.
Colleague at NaimuriBelfast Metropolitan Area, United Kingdom
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Sarah Pengelly
Colleague at NaimuriUnited Kingdom, United Kingdom
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ND
Nichola Diment
Colleague at NaimuriUnited Kingdom, United Kingdom
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BB
Bill Brown
Colleague at NaimuriLiverpool, England, United Kingdom, United Kingdom
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RN
Roy Norman
Colleague at NaimuriGreater Bournemouth Area, United Kingdom
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RM
Rowan Morris
Colleague at NaimuriManchester, England, United Kingdom, United Kingdom
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OO
Oliver Omar
Colleague at NaimuriLiverpool, England, United Kingdom, United Kingdom
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MC
Matthew Clark
Colleague at NaimuriGreater Leicester Area, United Kingdom
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SH
Stephen Hendrikse
Colleague at NaimuriLiverpool, England, United Kingdom, United Kingdom
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DB
Daniel Booth
Colleague at NaimuriManchester Area, United Kingdom, United Kingdom
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JW
Jason W.
Colleague at NaimuriBelfast Metropolitan Area, United Kingdom
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3 education records
Susan Lumley-Smith education
Certificate Of Higher Education, Information Technology
National Diploma, Intermedia/Multimedia, Pass
Education record
Pietermaritzburg Girls' High School
FAQ
Frequently asked questions about Susan Lumley-Smith
Quick answers generated from the profile data available on this page.
What company does Susan Lumley-Smith work for?
Susan Lumley-Smith works for Naimuri.
What is Susan Lumley-Smith's role at Naimuri?
Susan Lumley-Smith is listed as Delivery Lead at Naimuri.
What is Susan Lumley-Smith's email address?
AeroLeads has found 1 work email signal at @naimuri.com for Susan Lumley-Smith at Naimuri.
Where is Susan Lumley-Smith based?
Susan Lumley-Smith is based in Manchester Area, United Kingdom, United Kingdom while working with Naimuri.
What companies has Susan Lumley-Smith worked for?
Susan Lumley-Smith has worked for Naimuri, Sphera, Lokulus, Numero, and Mls - Micro Librarian Systems.
Who are Susan Lumley-Smith's colleagues at Naimuri?
Susan Lumley-Smith's colleagues at Naimuri include Sarah Pengelly, Nichola Diment, Bill Brown, Roy Norman, and Rowan Morris.
How can I contact Susan Lumley-Smith?
You can use AeroLeads to view verified contact signals for Susan Lumley-Smith at Naimuri, including work email, phone, and LinkedIn data when available.
What schools did Susan Lumley-Smith attend?
Susan Lumley-Smith holds Certificate Of Higher Education, Information Technology from The Open University.
What skills is Susan Lumley-Smith known for?
Susan Lumley-Smith is listed with skills including Management, Project Management, Microsoft Sql Server, Consulting, Business Analysis, Training, Software Project Management, and Software Implementation.
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