• Successfully scheduled and administered over 500 individual and group examination sessions, ensuring smooth execution and adherence to established protocols.• Provided day-to-day support to invigilators, ensuring exam processes and procedures were followed meticulously.• Successfully oversaw and managed the execution of an exam automation project, delivering the project within scope, schedule, and budget.• Conducted project post-mortems to evaluate project success and identify… Show more • Successfully scheduled and administered over 500 individual and group examination sessions, ensuring smooth execution and adherence to established protocols.• Provided day-to-day support to invigilators, ensuring exam processes and procedures were followed meticulously.• Successfully oversaw and managed the execution of an exam automation project, delivering the project within scope, schedule, and budget.• Conducted project post-mortems to evaluate project success and identify areas for improvement, resulting in enhanced project management practices. Show less

Provided administrative assistance through data entry, and phone and email correspondence.Responsible for creating accurate cost breakdowns and or recommendations involving any credit owed to customers.Managed and took ownership of any resolution requests that arise and ensured customer satisfaction.Maintained excellent customer satisfaction scores.

• Collaborated with the HR team to update employee handbooks, enhancing employee visibility and accessibility.• Implemented Agile Methodology to manage a project with a team of 10 developers.• Led daily scrum meetings and biweekly sprint retrospectives, increasing team productivity by 20%.• Implemented daily standup meeting and sprint planning to increase team communication and productivity.• Managed the onboarding process for new hires using Rippling and Postico database… Show more • Collaborated with the HR team to update employee handbooks, enhancing employee visibility and accessibility.• Implemented Agile Methodology to manage a project with a team of 10 developers.• Led daily scrum meetings and biweekly sprint retrospectives, increasing team productivity by 20%.• Implemented daily standup meeting and sprint planning to increase team communication and productivity.• Managed the onboarding process for new hires using Rippling and Postico database, ensuring a seamless transition.• Implemented efficient processes to increase payroll processing productivity by 20%, optimizing time and cost management.• Documented and reported project progress, milestones, and outcomes to stakeholders, promoting effective communication. Show less

• Conducted broad outreach initiatives to create visibility and awareness about the organization's programs and priorities, fostering increased public engagement and support.• Assisted in organizing and coordinating project events, workshops, and community outreach programs, ensuring successful implementation.• Successfully managed project funds, tracking disbursement plans and funding requirements, ensuring efficient financial management and accountability.• Responsible for… Show more • Conducted broad outreach initiatives to create visibility and awareness about the organization's programs and priorities, fostering increased public engagement and support.• Assisted in organizing and coordinating project events, workshops, and community outreach programs, ensuring successful implementation.• Successfully managed project funds, tracking disbursement plans and funding requirements, ensuring efficient financial management and accountability.• Responsible for quarterly financial reporting to stakeholders, providing accurate updates on project expenditures and financial status.• Effectively led and supervised a team of full-time and volunteer members, enhancing collaboration and productivity in project execution. Show less

Established and managed all aspects of business, creative and financial operations from inception to concept.Developed brand identity and quality-control expectations. Identified target audience, maintained networking and marketing. Recruited, trained, and supervised staff.Oversaw the production of cakes, cooking of dishes for our clients daily.Baked a lot of cakes and cooked a lot of dishes in our company.

• Planned, implemented, and conducted preventive care and safety, including creating policies and procedures for compliance training programs.• Conducted preventive care and safety programs, establishing policies and procedures for compliance training.• Managed safety meetings, audits, and inspections to ensure adherence to safety protocols.• Administered health and safety programs, including budget management and documentation, analyzing and reporting program results and… Show more • Planned, implemented, and conducted preventive care and safety, including creating policies and procedures for compliance training programs.• Conducted preventive care and safety programs, establishing policies and procedures for compliance training.• Managed safety meetings, audits, and inspections to ensure adherence to safety protocols.• Administered health and safety programs, including budget management and documentation, analyzing and reporting program results and trends.• Provided recommendations and implemented control measures to enhance employee safety. Show less

Mentorship Program assistanceSupport for running projects using Microsoft Office