Susan Marshall
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Susan Marshall Email & Phone Number

Author, Speaker, Confidence Coach, Host of Compassion Chat Podcast, and Founder of The Backbone Institute at Compassion Chats
Location: Oconomowoc, Wisconsin, United States 9 work roles 2 schools
1 work email found @backboneinstitute.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Current company
Compassion Chats
Role
Author, Speaker, Confidence Coach, Host of Compassion Chat Podcast, and Founder of The Backbone Institute
Location
Oconomowoc, Wisconsin, United States

Who is Susan Marshall? Overview

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Quick answer

Susan Marshall is listed as Author, Speaker, Confidence Coach, Host of Compassion Chat Podcast, and Founder of The Backbone Institute at Compassion Chats, based in Oconomowoc, Wisconsin, United States. AeroLeads shows a work email signal at backboneinstitute.com and a matched LinkedIn profile for Susan Marshall.

Susan Marshall previously worked as Creator of Compassion Chats at Compassion Chats and Author at Susan A. Marshall Author. Susan Marshall holds Bs-Management, English, Psychology, Management from Cardinal Stritch University.

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{first}@backboneinstitute.com
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Profile bio

About Susan Marshall

Susan A. Marshall is an author, sought-after public speaker, and leadership advisor whose professional experience spans four decades and a global geography. As founder of Backbone Institute, LLC in 2010, she has worked with leaders in the public and private sector, non-profit agencies, and public education advocating for improved competence, confidence and effective risk-taking as keys to greater life satisfaction and appreciation for self and others.Her corporate and consulting experience includes work with Fortune 100 companies including GM, Apple, GE Healthcare & Global Research, Archer Daniels Midland and Best Buy as well as a wide variety of private enterprises and non-profits such as New York City Leadership Academy and Boys & Girls Clubs of America. She led a turnaround of a failing privately held marketing division in the mid-90s and served as an adjunct faculty member for University of Michigan Professor Noel Tichy’s Global Leadership Institute for several years. In addition, Susan wrote the curriculum and taught an MBA Leadership course for Mount Mary University in Milwaukee, WI.Susan is the author of four books and hundreds of articles. She was a columnist for Wisconsin Woman magazine for eight years and is a contributor to Biz Times Milwaukee. In addition, she has been a guest-lecturer at University of Wisconsin campuses, Marquette University, Alverno College, Concordia University, the University of Michigan Ross School of Business and the University of Chicago Graduate School of Business.In her local community, Susan is a member of Waukesha County Business Alliance Policy Board and Education Policy committee. She serves as a member of Ixonia Bank Board of Directors and chairs Peer Network Group, a CEO roundtable. In 2019, Susan was honored with the Don Richards Leadership Award, bestowed by the Milwaukee Business Journal to inspire and motivate business people to take community leadership roles.Susan has two daughters and five granddaughters and resides in Oconomowoc, Wisconsin.

Listed skills include Critical Thinking, Public Speaking, Leadership Development, Executive Coaching, and 46 others.

Current workplace

Susan Marshall's current company

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Compassion Chats
Compassion Chats
Author, Speaker, Confidence Coach, Host of Compassion Chat Podcast, and Founder of The Backbone Institute
9 roles · 43 years

Susan Marshall work experience

A career timeline built from the work history available for this profile.

Creator Of Compassion Chats

Current
Compassion Chats

Monthly podcast with Alzheimer's and dementia care resources to help dispel the isolation so many feel and make it easier to reach out for help.

Jan 2021 - Present

Author

Current
Susan A. Marshall Author

Mom's Gone Missing is not a how-to book. It s a here's-what-unfolded book, a story of a daughter's experience with a father s decade-long Alzheimer s journey and a mother s lightning fast dementia decline and both of their deaths.The narrative includes sibling tensions, a bewildering array of healthcare, financial and legal decisions, reconciliation of lifelong hurts, and the emotional tsunami that surges through all.This book takes you inside a family's experience and walks you… Show more Mom's Gone Missing is not a how-to book. It s a here's-what-unfolded book, a story of a daughter's experience with a father s decade-long Alzheimer s journey and a mother s lightning fast dementia decline and both of their deaths.The narrative includes sibling tensions, a bewildering array of healthcare, financial and legal decisions, reconciliation of lifelong hurts, and the emotional tsunami that surges through all.This book takes you inside a family's experience and walks you through the practical and sometimes mundane steps taken to prepare for and ultimately accompany parents in death. It invites you in, encourages you to find familiar thoughts and emotions, and provides compassion for your worst moments, your rawest reactions, and your urge to laugh in sometimes inopportune moments. Show less

Jul 2020 - Present

Founder

Current
The Backbone Institute

Through workshops, keynotes and personalized coaching, Backbone Institute helps you build competence in five key skills, which enhances your confidence and enables you to take intelligent, purposeful risk on behalf of yourself and your organization. With a little confidence, you can do some things. With great confidence, you can take a clear-eyed look at all the opportunities available to you and create the life you desire.

2009 - Present ~17 yrs 7 mos

Owner

Executive Advisor, Llc

Client outcomes include dramatically improved leadership skills, superior team performance, and improved organizational effectiveness.

Jul 1997 - Mar 2012

Author And Speaker

Executive Advisor, Llc

Author of "How to Grow a Backbone: 10 Strategies for Gaining Power and Influence at Work." Workshops, seminars, keynotes. Consistently excellent evaluations.

Jul 1997 - Mar 2012

Chair

Ea
2003 - 2005 ~2 yrs

Pvm Consultant

Assist firm in developing leadership offering for C-level clients. Appointed to global leadership team

Nov 2000 - Jun 2001

Vp, General Manager, Marketing Services

Copy manager, marketing manager, marketing director guiding strategic focus and marketing planning for clients. Led turnaround of Marketing Services division; initiated team structure, developed new pricing strategies, instituted outsourcing program, restored profitability in nine months.

Jun 1986 - Feb 1997

Marketing Services

Dci Marketing
1984 - 1996 ~12 yrs
2 education records

Susan Marshall education

Bs-Management, English, Psychology, Management

One of the early "non-traditional students"--pre-laptops! Attended evening classes while working full time and single parenting two.

Associate, General

College undergrad education spanned 13 years and a number of UW schools before completing degree at Stritch. Worked full time throughout.

FAQ

Frequently asked questions about Susan Marshall

Quick answers generated from the profile data available on this page.

What company does Susan Marshall work for?

Susan Marshall works for Compassion Chats.

What is Susan Marshall's role at Compassion Chats?

Susan Marshall is listed as Author, Speaker, Confidence Coach, Host of Compassion Chat Podcast, and Founder of The Backbone Institute at Compassion Chats.

What is Susan Marshall's email address?

AeroLeads has found 1 work email signal at @backboneinstitute.com for Susan Marshall at Compassion Chats.

Where is Susan Marshall based?

Susan Marshall is based in Oconomowoc, Wisconsin, United States while working with Compassion Chats.

What companies has Susan Marshall worked for?

Susan Marshall has worked for Compassion Chats, Susan A. Marshall Author, The Backbone Institute, Executive Advisor, Llc, and Ea.

How can I contact Susan Marshall?

You can use AeroLeads to view verified contact signals for Susan Marshall at Compassion Chats, including work email, phone, and LinkedIn data when available.

What schools did Susan Marshall attend?

Susan Marshall holds Bs-Management, English, Psychology, Management from Cardinal Stritch University.

What skills is Susan Marshall known for?

Susan Marshall is listed with skills including Critical Thinking, Public Speaking, Leadership Development, Executive Coaching, Writing, Decisiveness, Coaching, and Non Profits.

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