Susan Lawson Email & Phone Number

Telecommute

Blaine, Wa

Responsibilities included:• Ensuring compliance with local and federal laws of Good Manufacturing Practices to produce optimum quality and product reliability.• Ensuring compliance and implementing corrective actions, to produce the highest level of quality product.• Ensure that the correct formulations and material is used for the company production requirements• "Hold" all raw materials and finished products that fail to meet the established standards, and seek and finalize… Show more Responsibilities included:• Ensuring compliance with local and federal laws of Good Manufacturing Practices to produce optimum quality and product reliability.• Ensuring compliance and implementing corrective actions, to produce the highest level of quality product.• Ensure that the correct formulations and material is used for the company production requirements• "Hold" all raw materials and finished products that fail to meet the established standards, and seek and finalize disposition on held items• Report all variances in accordance with the Problem Resolution Protocol• Maintain accurate records and files of all quality control tests and tasks• Ensure all parameters are recorded with documentation during R&D• Assist in developing/modifying process parameters• Ability to multi-task and problem solve• Excellent organizational and time management skills• High attention to detail is a requirement Show less

Bellingham, Washington Area

Response Line Rep for QuipWare. Responsible for maintaining technical proficiency with the business system and related computer system products. Researching and responding to customers' questions via telephone, email and remote desktop control. Assisting in training, either in person or via group or one-on-one online or teleconferenced meetings. Focused on providing excellent customer service to our customers.

Middlebury, Vt

Remotely coordinated the Oxford and UNCA campuses of the Bread Loaf School of English. This included assisting the graduate students with everything from registration through course placement, billing and financial aid tracking, housing assignments and assistance and graduation planning. Worked with the faculty and our local summer staff to set up housing and other needs. Worked closely with the staff of the two remote colleges in order to ensure that events, classes and misc. paperwork were… Show more Remotely coordinated the Oxford and UNCA campuses of the Bread Loaf School of English. This included assisting the graduate students with everything from registration through course placement, billing and financial aid tracking, housing assignments and assistance and graduation planning. Worked with the faculty and our local summer staff to set up housing and other needs. Worked closely with the staff of the two remote colleges in order to ensure that events, classes and misc. paperwork were all completed to ensure a successful summer. Show less

Worldwide

Navy and Navy Reserve

Vergennes, Vt

Budgeting/finance, employee management, basic hardware and software solutions, customer service, business plan creation and management, office management.

Msit, Information Technology

Courses included: Project Management, Change Management, Legal and Ethical, Leadership, Online Collaborative Tools, Web Accessibility, Web.

Msm, Business Administration And Management

Courses included: Human Relations/Organizational Behavior, Change Management, Motivation/Development/Change, Communication.

Bs, General Studies

Courses included: Principles of Marketing, Business and Professional Writing, Business Ethics, Marketing Strategies, Business Law.

Associate Of Arts And Sciences - Aas, Human Services: Social Work

Education record