• Reviews and maintains confidential fundraising, accounting, and expenditure database records to comply with document retention policies and procedures• Redacted confidential information such as social security numbers and check account or routing numbers from gift entry backup and expenditure control documents. • Uploaded fund agreement, and backup documents into a financial accounting system after being scanned and saved into Adobe Acrobat as pdf files.• Managed the front desk which tasks consisted of welcoming and assisting clients, answering phone calls, transferring calls to the correct department or employee, picking up and organizing campus mail, and emailing coworkers when their packages arrive

• Greeted customers and assisted them with the products, tools, or hardware they were looking to obtain• Conducted inventory and made managers aware of shortages in products and apparel• Scanned and bagged merchandise for customers, and at times helped load heavy lawn and garden equipment and goods• Processed payment transactions, implemented cash drops, closed down registers, and printed and mailed invoices to customers• Created reward memberships accounts for clientele and charged business accounts for large organizations

• Achieved optimal customer satisfaction through greeting people kindly and delivering their food in a timely manner• Assisted with cashier operations and effective communication with customers while taking orders• Conducted food and drink inventory, restocked supplies and goods when needed, and cleaned floors, tables, and other equipment in accordance to the safety and health guidelines• Prepared and packaged food within the expected time limits for each processed delivery, in-person, and door-dash order.

• Ensured that each guest’s needs would be meet by welcoming and guiding them to their tables and informing them of the daily specials • Gathered names in our data base for the waitlist, informed customers of wait times, worked with any special requests they made, and used the intercom to notify them when their tables were ready• Completed numerous training courses to increase my knowledge and expertise of customer service, restaurant rules and regulations, and menu changes